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Preface. Chapter 1. Introduction to Systems Analysis and Design. Chapter 2. Introduction to Object-Oriented Systems Analysis & Design with Unified Modeling Language, Version 2.0. PART ONE: PLANNING PHASE. Chapter 3. Project Initiation. Chapter 4. Project Management. PART TWO: ANALYSIS PHASE. Chapter 5. Requirements Determination. Chapter 6. Functional Modeling. Chapter 7. Structural Modeling. Chapter 8. Behavioral Modeling. PART THREE: DESIGN PHASE. Chapter 9. Moving on to Design. Chapter 10. Class and Method Design. Chapter 11. Data Management Layering. Chapter 12. Human Computer Interaction Design. Chapter 13. Physical Architecture Layer Design. PART FOUR: IMPLEMENTATION PHASE. Chapter 14. Construction. Chapter 15. Installation and Operations. Index.