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Foreword by Gloria Gery. Acknowledgments. PART I: THE BUSINESS PERSPECTIVE. Chapter 1. Plain Talk. Chapter 2. Context—The Possibility of Success. Chapter 3. The Essence of Good Design. Chapter 4. Getting There Through Successive Approximations. PART II: DESIGN. Chapter 5. Learner Motivation. Chapter 6. Navigation. Chapter 7. Instructional Interactivity. Summary. References. Index. Credits. About the Author.