Table of contents for Everyday negotiation : navigating the hidden agendas in bargaining / by Deborah M. Kolb and Judith Williams.


Bibliographic record and links to related information available from the Library of Congress catalog


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Foreword by William Ury.
Preface.
Introduction Recognizing the Hidden Agendas 
in Everyday Negotiation.
Part One: The Power of Advocacy:
Promoting Your Interests Effectively.
Chapter 1. Staying Out of Your Own Way.
Chapter 2. Making Strategic Moves.
Chapter 3. Resisting Challenges.
Part Two: The Promise of Connection:
Building a Collaborative Relationship.
Chapter 4. Laying the Groundwork.
Chapter 5. Engaging Your Counterpart.
Chapter 6. Getting Collaboration to Work.
Part Three: Putting It All Together:
Balancing Advocacy and Connection.
Chapter 7. Crafting Agreements.  
Chapter 8. Negotiating Change.
Notes.
Bibliography.
Index.
About the Authors.


Library of Congress subject headings for this publication: Negotiation