Table of contents for Workplace basics : the essential skills employers want / Anthony P. Carnevale, Leila J. Gainer, Ann S. Meltzer.

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PrefaceThe Authors
Workplace Basics Advisory Panel and Skills Network
Part One:  Setting Standards for Competency at Work
1.  The Economic Impact of Basic Skills
2.  The Skills Employers Want
Part Two:  The Foundation:  Learning How to Learn
3.  Learning to Learn:  Strategies for Acquiring Skills
Part Three:  Basic Competency Skills:  Reading, Writing and Computation
4.  Reading for the New Workplace
5.  Writing with Impact
6.  Computation in a Technological Workplace
Part Four:  Communication Skills:  Speaking and Listening Effectively
7.  Oral Communication Skills
8.  Principles of Good Listening
Part Five:  Adaptability Skills:  Solving Problems and Thinking Creatively
9.  Resourcefulness
10.   Creative Thinking:  New Ideas for Old Problems
Part Six:  Developmental Skills:  Managing Personal and Professional Growth
11.  Self-Esteem:  Confidence Leads to Competence
12.  Motivation and Goal Setting:  Developing a Personal Game Plan
13.  Career Development:  Planning for Today and Tomorrow
Part Seven:  Group Effectiveness Skills:  Working With Others
14.  Interpersonal Skills
15.  Teamwork
16.  Negotiation
Part Eight:  Influencing Skills:  Making A Difference
17.  Understanding Organizational Culture
18.  Sharing Leadership
Part Nine:  A Blueprint for Success
19.  Guidelines for Establishing an  Effective Workplace Basics Program

Library of Congress subject headings for this publication: Employees Training of United States, Employer supported education United States