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Preface: Everyone's Business- Leadership for Today and Tomorrow. PART 1: WHAT LEADERS DO AND WHAT CONSTITUENTS EXPECT. 1 The Five Practices of Exemplary Leadership. 2. Credibility Is the Foundation of Leadership. PART 2: MODEL THE WAY. 3 Find Your Voice. 4 Set the Example. PART 3: INSPIRE A SHARED VISION. 5 Envision the Future. 6 Enlist Others. PART 4: CHALLENGE THE PROCESS. 7. Search for Opportunities. 8. Experiment and Take Risks. PART 5: ENABLE OTHERS TO ACT. 9. Foster Collaboration. 10. Strengthen Others. PART 6: ENCOURAGE THE HEART. 11. Recognize Contributions. 12. Celebrate the Values and Victories. PART 7: LEADERSHIP FOR EVERYONE. 13. Leadership Is Everyone's Business. Appendix: Guide to the Research. Notes. Acknowledgments. About the Authors. Index.