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Preface. Acknowledgments. PART I: Troubleshooting Tools and Philosophy. Chapter 1: Let's Warm Up: Common Router Misconfiguration Problems. Chapter 2: Troubleshooting Philosophy. Chapter 3: IOS Troubleshooting Tools. PART II: Troubleshooting the Bottom Layers. Chapter 4: Troubleshooting the Physical Layer. Chapter 5: Troubleshooting the Data Link Layer. Chapter 6: Troubleshooting IP. PART III: Troubleshooting Routing Protocols. Chapter 7: Troubleshooting IGRP and EIGRP. Chapter 8: Troubleshooting OSPF. Chapter 9: Troubleshooting RIP. Chapter 10: Troubleshooting BGP. Chapter 11: Route Redistribution Pitfalls. Appendix A: Bibliography. Appendix B: Acronym and Abbreviation Guide. Appendix C: Summary of Troubleshooting Tips and Issues. Index.