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Preface. Introduction. Strategic Job and Role Planning. Job and Role Analysis and Planning. Step 1: Inventory Current Job and Roles. Step 2: Identify Changes in the Environment. Step 3: Assess Environmental Impacts on Stakeholder Expectations. Step 4: Determine the Impact on Job and Roles. Step 5: Redefine Job Requirements. Step 6: ExtAnd the Strategic Job and Role Planning Activity. Conclusions and Implications. Endnotes. Bibliography. Index.