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Acknowledgments. Preface. About the Contributors. INTRODUCTION. Overview: The Discipline of Project Management (D. Cleland). Transition: The Project-Driven Organization (J. Knutson). THE TECHNICAL TRACK. Portfolio Management: Overview and Best Practices (J. Crawford). Scope Management: Do All That You Need and Just What You Need (S. Globerson). Requirements Management: Addressing Customer Needs and Avoiding Scope Creep (J. Frame). Schedule Management: Seeing the Future by Mapping Out the Present (C. Pritchard). Accounting and Financial Management: Finding the Project's Bottom Line (F. Toney). Risk Management: Maximizing the Probability of Success (R. Westney). Contracts and Procurement Management: Why Should You Care? (R. Mulcahy). Earned Value Management: An Introduction (J. Koppelman & Q. Fleming). Information Management: For the Project Manager in an Information Age (M. Hynes). Project Closeout Management: More Than Simply Saying Good-Bye and Moving On (T. Cooke-Davies). Multiple Project Management: Responding to the Challenge (J. Nevison). Process Automation in Project Management: Today (V. Quinn). Computer-Aided Project Management: Tomorrow (C. Belack). eBusiness Project Management: The Future Is Today (D. Bienkowski). THE HUMAN DIMENSIONS TRACK. Organizational Project Management: Concept (R. Bauhaus). Creating a Professional Project Management Organization: Design (J. Schneidmuller). Organizational Deployment of Project Management: The Next Big "Aha" for Corporate Project Leaders (R. Storeygard). Professional and Personal Development Management: A Practical Approach to Education and Training (R. Wideman & A. Shenhar). Ethics Management: Are You Really Protected? (C. Daw). Conflict Management: Opportunity for Relationship Building and Effective Decisions (G. Pitagorsky). Role Management: The Integrative Roles in Project Management (R. Archibald). Culturally Diverse Management: A Vital Skill for Managing Global Projects (V. Verma). Expectations Management: Reconfirming Assumptions (M. Mayer). Participative Management: Getting the Most from Your Team (P. Martin & K. Tate). Virtual Team Management: Building a Successful Virtual Team (M. Haywood). Team Infrastructure Management: Project Team Planning and Project Start-Up (D. Ono & R. Archibald). Team Management: Working Effectively (H. Thamhain). CONCLUSION. Project Management: The Future (J. Pinto). Index.