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1. Understanding the Process of Managing Projects 2. How the Realities of Organizational Life Affect Projects 3. Capable People: The Heart of Every Project 4. Structuring Project Teams and Building Cohesiveness 5. Making Certain a Project Is Based on a Clear Need 6. Specifying What the Project Should Accomplish 7. Keeping the Project on Course: Tools and Techniques for Planning and Control 8. Handling Special Problems and Complex Projects 9. Achieving Results: The Key to Success as a Project Manager