Table of contents for Operations management : a process approach with spreadsheets / Scott M. Shafer, Jack R. Meredith.


Bibliographic record and links to related information available from the Library of Congress catalog


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OPERATIONS IN A GLOBAL MARKET.
The Nature of Operations.
Business Strategy and International Competitiveness.
Quality Management.
Business Process Design.
PRODUCT AND TRANSFORMATION SYSTEM DESIGN.
Product/Service Selection and Design.
The Transformation System.
Facility Layout.
RESOURCE MANAGEMENT PROCESSES.
Forecasting.
Capacity Planning.
Facility Location.
PRODUCT SUPPLY PROCESSES.
Aggregate and Master Scheduling.
Inventory Management.
Planning Materials Requirements.
Just-In-Time Systems.
Detailed Scheduling.
Project Management.
Quality Control.
Appendices.
Bibliography.
Photo and Illustration Credits.
Index.


Library of Congress subject headings for this publication: Industrial management, Production management