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Defining a Software Development Process. Discipline: The Glue That Holds It All Together. Communicating in Harmony. Project Schedule Planning: Getting in Control. Project Tracking: Staying in Control. Planning for Quality. Managing Priorities Effectively. Product Requirements: Understanding the Customer's Problem to Solve. Product Objectives: Providing Direction for the Solution. Product Specifications: Defining the Final Product. Product Ease of Use. Development Testing: Strengthening the Weak Link. Vendor Relationships. Postproject Review: Understanding the Past to Improve the Future. Glossary. Bibliography. Index.