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THE MANAGERIAL PERSPECTIVE. Organizational Memory. Information. DATA MODELING AND SQL. The Single Entity. The One-to-Many Relationship. The Many-to-Many Relationship. One-to-One and Recursive Relationships. Data Modeling. Basic Structures and the Relational Model. SQL. The SQL Playbook. DATABASE ARCHITECTURES AND IMPLEMENTATIONS. Data Structure and Storage. Data Storage and Data Processing Architectures. The Relational Model. Hierarchical and Network Models. Object-Oriented Database Management Systems. ORGANIZATIONAL MEMORY TECHNOLOGIES. Groupware, Hypertext, and Imaging. Internet and Information Services. MANAGING ORGANIZATIONAL MEMORY. Data Integrity. Data Administration. Glossary. Photo Credits. Index.