Table of contents for Using information technology : a practical introduction to computers & communications : complete version / Brian K. Williams, Stacey C. Sawyer.


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 CHAPTER 1 INTRODUCTION TO INFORMATION TECHNOLOGY: Mind Tools for Your Future 
 1.1	Infotech Becomes Commonplace: Cellphones, E-Mail, the Internet, & the E-World 
 1.2	The “All-Purpose Machine”: The Varieties of Computers
 1.3	Understanding the Computer: Pretending to Build Your Own PC
 1.4	Where Is Information Technology Headed?
 1.5	Infotech Becomes Commonplace: Cellphones, E-Mail, the Internet, & the E-World 
 1.6	The “All-Purpose Machine”: The Varieties of Computers 
 1.7	Understanding Your Computer: What If You Custom-Ordered Your Own PC? 
 1.8	Where Is Information Technology Headed? 

 CHAPTER 2 THE INTERNET & THE WORLD WIDE WEB: Exploring Cyberspace 
 2.1	Choosing Your Internet Access Device & Physical Connection: The Quest for 
Broadband
 2.2	Choosing Your Internet Service Provider (ISP)
 2.3	Sending & Receiving E-Mail
 2.4	The World Wide Web
 2.5	The Online Gold Mine: More Internet Resources, Your Personal Cyberspace, E-Commerce, & the E-conomy

 CHAPTER 3 APPLICATION SOFTWARE: Tools for Thinking & Working More Productively
 3.1 Application Software: Getting Started 
 3.2 Common Features of Software
 3.3 Word Processing 
 3.4	Spreadsheets 
 3.5	Database Software 
 3.6	Specialty Software 

 CHAPTER 4 SYSTEM SOFTWARE: Power Behind the Power
 4.1 The Components of System Software 
 4.2 The Operating System: What It Does 
 4.3 Other System Software: Device Drivers & Utility Programs 
 4.4 Common Operating Systems 
 4.5 The OS of the Future: “The Network Is the Computer” 
 4.6 Online Software &Application Service Providers: Turning Point for the Software Industry 

 CHAPTER 5 HARDWARE—THE CPU & STORAGE: How to Buy a Multimedia Computer System  5.1 Microchips, Miniaturization, & Mobility 
 5.2 The System Unit 
 5.3	Secondary Storage 
 5.4 Future Developments in Processing & Storage 

 CHAPTER 6 HARDWARE—INPUT & OUTPUT: Taking Charge of Computing and Communications
 6.1 Input & Output 
 6.2 Input Hardware 
 6.3	Output Hardware 
 6.4 The Future of Input & Output 
 6.5 Input & Output Technology & Quality of Life: Health & Ergonomics 

 CHAPTER 7 TELECOMMUNICATIONS—NETWORKS & COMMUNICATIONS: The “New Story” in Computing
 7.1	From the Analog to the Digital Age 
 7.2	The Practical Uses of Communications 
 7.3 Communications Channels: The Conduits of Communications 
 7.4 Factors Affecting How Data Is Transmitted
 7.5	Networks 
 7.6	The Future of Communications 
 7.7	Cyberethics: Controversial Material, Privacy, & Intellectual Property 


 CHAPTER 8 E-COMMERCE, FILES, & DATABASES: Digital Engines for the New Economy
 8.1 Managing Files: Basic Concepts 
 8.2 Database Management Systems 
 8.3 Database Models 
 8.4 Features of a Database Management System 
 8.5 Databases & the New Economy: E-Commerce, Data Mining, & B2B Systems 
 8.6 The Ethics of Using Storage & Databases: Concerns about Accuracy & Privacy 

 CHAPTER 9 THE CHALLENGES OF THE DIGITAL AGE: Society & Information Technology Today
 9.1 Security Issues: Threats to Computers & Communications Systems 
 9.2	Security: Safeguarding Computers & Communications 
 9.3	Quality-of-Life Issues: The Environment, Mental Health, & the Workplace 
 9.4	Economic Issues: Employment & the Haves/Have-Nots 
 9.5 The Digital Environment: Is There a Grand Design? 

 CHAPTER 10 THE PROMISES OF THE DIGITAL AGE: Society & Information Technology Tomorrow
 10.1 Emerging Global Telecommunications 
 10.2 Artificial Intelligence 
 10.3	 Information & Education 
 10.4 Health, Medicine, & Science 
 10.5 Commerce & Money 
 10.6 Entertainment & the Arts 
 10.7 Government & Electronic Democracy 
 10.8 Jobs & Careers  

 CHAPTER 11 INFORMATION SYSTEMS: Information Management & Systems Development
 11.1 Organizations Managers & Information  
 11.2 Computer-Based Information Systems 
 11.3 Systems Development: The Six Phases of Systems Analysis & Design 
 
 APPENDIX SOFTWARE DEVELOPMENT: Programming & Languages