Table of contents for Operations management / William J. Stevenson.


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 Part I  INTRODUCTION

  1   Introduction to Operations Management  
  2   Competitiveness, Strategy, and Productivity

 Part II FORECASTING

  3   Forecasting

 Part III  SYSTEM DESIGN

  4   Product and Service Design
       4S   Reliability
  5   Capacity Planning
       5S  Decision Theory
  6   Process Design and Facility Layout
       6S  Linear Programming
  7   Design of Work Systems
       7S  Learning Curves
 8   Location Planning and Analysis
       8S  The Transportation Model
 Part IV  QUALITY

 9	Introduction to Quality 
 10   Quality Control
        10S   Acceptance Sampling
 11   TQM and Quality Tools 

 Part V  SUPPLY CHAIN MANAGEMENT

 12   Supply Chain Management
       12S Purchasing and Supplier Mgt.
 13   Inventory Management
 14   Aggregate Planning
 15   MRP & ERP
 16   Just-in-Time Systems
       16S Maintenance
 17   Scheduling  

 Part VI  PROJECT MANAGEMENT

 18   Project Management

 Part VII WAITING LINES AND SIMULATION

 19   Waiting Lines
        19S   Simulation