Table of contents for Communication skills for effective management / Owen Hargie, David Dickson, and Dennis Tourish.

Bibliographic record and links to related information available from the Library of Congress catalog

Information from electronic data provided by the publisher. May be incomplete or contain other coding.

Introduction: The World of the Communicative Manager
It's Not What You Say: Communicating Non-verbally
They Could Be Persuaded: Using Your Managerial Influence
Let's Get Together: Teams at Word
Steering The Way: Leading Meetings That Work
That Silver-tongued Devil: Making Presentations Matter
We Can Work It Out: Negotiating and Bargaining
Will They Buy It?: Why Managers Must be Able to Sell
Calling All Organisations: The Business of the Telephone
Writing Matters: How to Create the Right Impression
Tell It Like It Is: Communicating Assertively
What's Your Problem: Helping in the Workplace
The War For Talent: Selection Skills for Busy Managers
Feedback Time: Performance Appraisal and Management
Following The Correct Path: The Guiding Lights of Ethics and Audits

Library of Congress subject headings for this publication: Communication in management