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Part 1 Introduction 1 Chapter 1 Introduction to Purchasing and Supply Chain Management 2 Part 2 Purchasing Operations and Structure 35 Chapter 2 The Purchasing Process 36 Chapter 3 Purchasing Policy and Procedures 85 Chapter 4 Supply Management Integration for Competitive Advantage 110 Chapter 5 Purchasing and Supply Chain Organization 153 Part 3 Strategic Sourcing 187 Chapter 6 Supply Management and Commodity Strategy Development 188 Chapter 7 Supplier Evaluation and Selection 233 Chapter 8 Supplier Quality Management 271 Chapter 9 Supplier Management and Development: Creating a World-Class Supply Base 306 Chapter 10 Worldwide Sourcing 343 Part 4 Strategic Sourcing Process 381 Chapter 11 Strategic Cost Management 382 Chapter 12 Purchasing and Supply Chain Analysis: Tools and Techniques 423 Chapter 13 Negotiation 459 Chapter 14 Contract Management 496 Chapter 15 Purchasing Law and Ethics 538 Part 5 Critical Supply Chain Elements 583 Chapter 16 Lean Supply Chain Management 584 Chapter 17 Purchasing Services 621 Chapter 18 Supply Chain Information Systems and Electronic Sourcing 665 Chapter 19 Performance Measurement and Evaluation 705 Part 6 Future Directions 741 Chapter 20 Purchasing and Supply Strategy Trends 742 Cases 769 Case 1 Avion, Inc. 770 Case 2 The Global Sourcing Wire Harness Decision 773 Case 3- Managing Supplier Quality: Integrated Devices 776 Case 4 Negotiation-Porto 779 Case 51 Purchasing Ethics 780 Case 6 Insourcing/Outsourcing: The FlexCon Piston Decision 783