Table of contents for Achieving excellence in human resources management : an assessment of human resource functions / Edward E. Lawler, III and John W. Boudreau.


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1 What HR Can Do                           1
2  Research Design                         12
3  Role of Human Resources                 21
4  Business Strategy                       28
5  HR Decision Science                    38
6  Design of the HR Organization           49
7  Human Resources Activities              56
8  HR Analytics and Metrics Uses
and Comprehensiveness                  61
9  HR Analytics and Metrics Effectiveness  75
10  Outsourcing                             83
11  Use of Information Technology          89
12  Human Resource Skills                  96
13  Effectiveness of the HR Organization   105
14  Determinants of HR Effectiveness       112
15  HR Excellence                          126
16  What the Future of HR Should Be        134



Library of Congress subject headings for this publication: Personnel management, Organizational effectiveness