Table of contents for Making the most of RFID in libraries / Martin Palmer.


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Counter
1 RFID, libraries and the wider world 1
Why RFID and libraries?  1
RFID - the technology: a brief history  3
RFID - the technology: frequencies  5
RFID - the technology: process  7
RFID - a disruptive technology . . . ? 7
RFID and the wider world - some existing applications 9
Disrupted libraries?  11
RFID and libraries - a brief summary of the main applications  12
Summary   14
2  RFID and libraries: the background and the
basics   15
The early days  15
RFID in libraries - how it works: the basics  17
Audiovisual material - a problem area . . . 18
Another complicated area - multipart items 20
Summary   21
3  RFID, library applications and the library
management system       23
RFID and the LMS - why do you need both? 23
The changing market for LMS  24
SIP  25
SIP or NCIP? 26
Back-up: is offline service the same as online? 27
Self-payment 28
Staff processes  28
Self-service and the LMS - some other complications 29
RFID and stock control 31
Acquisitions 34
Navigating the library 36
Summary 37
4  Standards and interoperability  39
Standards, or free for all? 39
Interoperability - is it really needed?  40
It's not just about interoperability . . .  41
What standards are there? 42
Licence plate or full data? 44
ISO 28560 - towards a standard library data model 46
The AFI (Application Family Identifier) 48
The DSFID  49
Summary 49
5  Privacy   51
Interoperability and privacy 51
RFID opponents 52
Hotlisting and tracking  54
RFID and (some) religious groups 56
RFID and hacking  56
RFID and legal limitations 58
Encrypted tags? 59
RFID and privacy - a continuing debate 60
Summary 60
6  RFID and health and safety   61
RFID - what are the safety concerns? 61
RFID and health and safety law  61
Which standards? 63
RFID and medical devices? 63
RFID and health and safety - the plus side? 63
RFID and health and safety - the future? 64
Summary 64
7  RFID and library design  65
The changing role of library buildings 65
The impact of computerization 66
What's this got to do with RFID? 68
Library layout 69
Library furniture  71
Security and building supervision  72
External aspects 73
Summary   73
a  Building a business case for RFID in libraries, and
requesting proposals    75
Risk and reward  75
Rationale 75
Implementing RFID - the benefits 76
Preparing a request for proposal (RFP) 84
Summary 85
9  Staffing: savings, redeployment or something
else?  87
RFID and staffing efficiencies 87
How much work is being saved? 88
Summary 92
10 Buying a system: evaluating the offers    93
Range of suppliers/range of responses 93
Why systematic evaluation is important 94
How to evaluate systematically 94
Summary   102
11 Installing RFID: project management     103
Project management 103
Risk management 104
The main tasks  104
The first day live  111
Review and follow-up  111
Summary   112
12 Making the most of RFID: a case study      113
In the beginning . . .  113
Searching for a solution  114
Looking for a supplier 115
Branding, guiding and layout 116
Staff roles  118
Next stages  118
The roll-out 119
The outcome  125
How important is RFID to this case study?  128
Summary   129
13  RFID, libraries and the future  131
New and developing uses for RFID  132
Developing tag technology  134
Conclusion  134
Further information   137
Websites  137
Forums  138
Blogs  138
Library RFID system suppliers  138



Library of Congress subject headings for this publication: Radio frequency identification systems, Libraries Security measures, Library administration