Table of contents for Becoming a caseworker / Cassandra L. Bransford.


Bibliographic record and links to related information available from the Library of Congress catalog
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Chapter 1  Becoming a Caseworker                               1
The Historical Roots of Casework                    4
What is Social Work?                                5
Outlook and Earnings for Caseworkers                6
What Caseworkers Do and Where They Do It           12
Chapter 2  Skills and Procedures of Casework                  23
Overview                                           23
Initial Request for Services                       24
Preparing for the Initial Interview                25
The Waiting Room                                   26
The First Interview                                27
Skills Used in the First Interview                 33
Contracting                                        37
Rapport                                            38
Cultural Sensitivity and Awareness                 42
Skills of Effective Communication                  44
Barriers to Change                                 52
Record-Keeping Procedures                          63
Chapter 3  Special Areas of Social Work Knowledge             75
Public Health                                      76
Levels of Healthcare Services                      85
Illness Prevention and Health Promotion            92
Health Policy Issues                               93
Public Child Welfare                               99
Child and Adolescent Service System Program       112
(Systems of Care)
Child and Adolescent Mental Health                113
Temporary Assistance to Needy Families (TANF)     119
Public Housing and Assistance                     120
Additional Resources on the Web                   123
Chapter 4  Educational Programs                              127
Job Outlook Opportunities                          127
Choosing the Right Program                        129
Degree Programs in Human Services and Social Work  130
Certificate Programs                              132
Choosing the Right Institution                    133
Curriculum Content of Human Services Programs     139
Social Work Programs                              141
Licensing                                         145



Library of Congress subject headings for this publication: Social work education United States Problems, exercises, etc, Social service United States Problems, exercises, etc, Social workers Training of United States, Social case work United States