Table of contents for Understanding and managing diversity : readings, cases, and exercises / Carol P. Harvey, M. June Allard.


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SECTION I: A FRAMEWORK FOR UNDERSTANDING
INDIVIDUAL PERSPECTIVES OF DIVERSITY
o      Introduction to Section I  1
0    1. DIVERSITY!      9
Jeanne Aurelio & Christopher Laib
F    2. Redefining Diversity  11
R. Roosevelt Thomas, Jr.
3. I AM...   15
M. June Allard
4. Increasing Multicultural Understanding:
Uncovering Stereotypes   16
John R. Bowman
F   5. Body Ritual Among the Nacirema    19
Horace Miner
6. Exploring Diversity in Your Organization  25
Carol P Harvey
SQ  7. The Emotional Connection of Distinguishing
Differences and Conflict  28
Carole G. Parker
Diversity on the Web Assignment
AS  Points of Law
~ 8. White Privilege and Male Privilege: A Personal
Account of Coming to See Correspondences
Through Work in Women's Studies    35
Peggy McIntosh
SECTION II: A FRAMEWORK FOR UNDERSTANDING SOCIAL
IDENTITY PERSPECTIVES ON DIVERSITY                45
Introduction to Section II  45
A   01 9. Are African Americans Still Experiencing Racism?   48
Joyce McNickles and Carlo M. Baldino
10. Inventing Hispanics: A Diverse Minority
Resists Being Labeled   56
Amitai Etzioni
11. To Be Asian in America   61
Angela Johnson Meadows
12. A World View of Cultural Diversity  69
Thomas Sowell
S      i  13. Cultural Transmission Today: Sowell Revisited  79
M. June Allard
14. Negotiating: The Top Ten Ways That Culture Can Effect
Your Negotiation    92
Jeswald W Salacuse
Cm 15. Negotiations--BWA Discovers the Indonesian Way    99
M.E. (Pete) Murphy
16. Interpreting Intercultural Communication at a
Business Meeting    106
Arthur Shriberg and Richa Kumari
i   17. How Canada Promotes Workplace Diversity    111
Marc S. Mentzer
18. Women in the Workforce:
How Far Have They Come?      119
Gina Colavecchio
Diversity on the Web Assignment
in  Points of Law
S19. Women in Leadership Positions     120
Deborah L. Larsen
20. The Power of Talk: Who Gets Heard and Why   132
Deborah Tannen
21. Is This Sexual Harassment?  146
Carol PR Harvey
22. The Negative Consequences of Male Privilege  148
Steven Farough
23. Does Social Class Make a Difference?  155
Carol P Harvey
24. Social Class Diversity  158
Colleen A. Fahy
Q   25. Generational Diversity Scenarios in the
For-Profit and Nonprofit Sectors  172
Diane M. Holtzman, Evonne  Kruger, and
Charles D. Srock
!i )= 26. Organizational Innovations for Older Workers  184
Carol P2 Harvey
S27. Religion, Culture, and Management in the
New Millennium     192
Asha Rao
S28. Religion and Work      201
Carol P Harvey
S29. Musical Chairs     204
M. June Allard
S30. The Employee Who Couldn't...      206
Michael M. Harris
S31. Progress and Backlash: Making Sense of Lesbian, Gay,
Bisexual, and Transgender Issues in the Workplace  208
Gerald Hunt
S32. The Cracker Barrel Restaurants    220
John Howard
Diversity on the Web Assignment
16 Points of Law
Su   33. Appearance and Weight Inclusion Issues in
the Workplace   229
M. June Allard
34. Choosing the Board   240
M. June Allard
35. Media Messages   242
M. June Allard
36. Being an Only: A Field Assignment  253
Carol P Harvey
37. Diversity Challenges in Tomorrow's Organizations:
The Symposium     255
Pamela D. Sherer
38. Decisions   258
Carol P Harvey
SECTION III: A FRAMEWORK FOR UNDERSTANDING
ORGANIZATIONAL DIVERSITY
AND INCLUSION         259
Introduction to Section III  259
39. The Inclusion Breakthrough: Unleashing the
Real Power of Diversity  263
Kristina A. Bourne
r      ~  40. Responses to the Changing Work Force:
Human Capital and Strategic Issues  271
Carol P. Harvey
S41. The Ethics of Workplace Diversity   278
Jeanne McNett
42. Ethics and Diversity:
Applications in the Workplace  291
M. Jane Allard
43. The Pitney Bowes Case:
A Legacy of Diversity Management   297
Carol P Harvey
Diversity on the Web Assignment
a   Points of Law
44. What Happened at Coca-Cola?   305
Carol P Harvey
45. The U.S. Air Force Academy:
Organizational Culture and Diversity Issues  314
Egidio A. Diodati
C
S46. Fairfax Metropolitan Hospital: The Candidate  325
M. June Allard
c1 47. Evaluating Diversity and Inclusion in the Real World:
Conducting a Diversity Audit  328
Carol P Harvey
SECTION IV: RESOURCES FOR TEACHING AND LEARNING
ABOUT DIVERSITY          336
48. Pre-Course Diversity Assessment  337
M. June Allard
49. Pre Course-Checking Perceptions  343
Carol P Harvey
50. Seeing and Valuing Diversity Issues Through Film  344
Joseph E. Champoux
51. Post-Course Diversity Assessment  355
M. June Allard
52. Post Course-Checking Perceptions  361
Carol P. Harvey
CONTRIBUTORS          362
INDEX      365
C Diversity on the Web Assignment
SPoints of Law



Library of Congress subject headings for this publication: Minorities Employment United States, Multiculturalism United States, Personnel management United States