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Chapter 1 Emotions and the Ability Model of Emotional Intelligence 1 David R. Caruso Chapter 2 A Comprehensive Framework for Emotional Intelligence 17 Benjamin R. Palmer, Gilles Gignac, Gina Ekermans and Con Stough Chapter 3 The Cascading Impact of Culture: Group Emotional Competence (GEC) as a Cultural Resource 39 Elizabeth Stubbs Koman, Steven Wolff and Anita Howard Chapter 4 Emotional Intelligence of Managers in India: Creating an Understanding 55 Gopa Bhardwaj Chapter 5 Toward an Applied Science of Emotional Intelligence in the Global Workplace: Key Issues and Challenges 69 Robert J. Emmerling Chapter 6 Assessing Emotional Intelligence Competencies in Two Global Context 89 Joan Manuel Batista-Foguet, Richard E. Boyatzis, Laura Guillen and Ricard Serlavos Chapter 7 Emotional Intelligence- A Universal or a Culture-Specific Construct? 115 Mugdha Gangopadhyay and Manas K Mandal Chapter 8 Research on Emotional Intelligence: The Indian Experience 135 Ashok K Srivastava, Anjum Sibia and Girishwar Misra Chapter 9 Emotional Intelligence in Education: Applications & Implications 153 Vinod K Shanwal and Gurpreet Kaur Chapter 10 Cross-Cultural Competencies in a Major Multinational Industrial Firm 171 Lyle Spencer, Geoff Ryan and Urs Bernhard Chapter 11 Creating an Emotionally Intelligent Classroom Culture 191 Janet Pickard Kremenitzer, Justyna K. Mojsa and Marc A. Brackett About the Authors 209 Index 221