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Section I Executive Highlight Chapter I Offshoring: The Transition from Economic Drivers Toward Strategic Global Partnership and the 24-H our K now ledge Factory......................................................................... .... .. ................. Amar Gupta, University of Arizona, USA Satwik Seshasai, Internalional Business Machines (IBM) Corp., USA Massachuseltes Institute of Technology, USA Soturav Mukherji, The hndian Institute of Management, Bangalore Auroop Ganguly, Oak Ridge National Laboratory, USA Section 11 Foundations and Frameworks Chapter II Evolving Relationship Between Law. Offshoring of Professional Services, Intellectual Property, and International Organizations ....................................................... ................... 25 Amar Gupta. University of Arizona, USA David A. Gantz, University of Arizona, USA Devin Sreecharana, University ofArizona, USA Jerenmy Krelinlg, Uhniversity ofArizona, USA J Chapter I I1 Information Technology/Systems Offshore Outsourcing: Key Risks and Success Factors ................. 50 WMahesh S. Raisinghani, Texas Wloian's University, USA Brandci Starr: Texas oiman's (niversity; USA Blake Hickerson, Texas Winoan's University., SA Marshelle Morrison, Texas Wlnan'S Universi ty USA - 1Michael Howard. Texas Wfmnnan's hUniversit); USA Chapter IV A Paradigmatic and Methodological Review of Research in Outsourcing........................................ 7 HVanita Yada(v Management Development Institute, Jhuia Rajen K. Gupta, Management Developmlent Institute, Iulia Chapter V An Outsourcing Acceptance Model: An Application ofTAM to Application Development O utso urcing ....................................................... . ............................... ....... ...... ...... ....... 89 John "Skip " Benamati, Miami University, USA T.M. Rcjkumar Miami University, USA Section III Sectoral Applications and Case Studies Chapter VI Outsourcing in the Healthcare lndustry: Information Technology, Intellectual Property and A llied A spects.................. ...... . ........................... ................ ............... 1 15 Amar Gupta, University of Arizona, USA Raj K. Goval, VA Boston Health Care System, USA Keith A. Joiner University of Arizona, USA Sanjay Saini, Harvard Medical School, USA Chapter VII Offshoring Entertainment and M edia to India................................... .. ........... 142 Alyssa D. Schwender; Lions Gate Entertainment, USA Christopher J. M Leet, Intuit Corporation, USA Chapter VIII Outsourcing of Medical Surgery and the Evolution of Medical Telesurgery................. ............... 157 Shawna Sando, University ofArizona, USA Chapter IX The Use of Outsourcing as a Business Strategy: A Case Study.................................................... 167 Ram B. Misra, Montclair State University, USA Section IV National and Societal Implications Chapter X Changing IT Skills: The Impact of Sourcing Strategies on In-House Capability Requirem ents .................. .... .............................. .......................................... 180 Christine V. Bullen, Stevens Institute of Technology, USA Thomas Abraham, Kean University, USA Kevin Gallagher Northern Kentucky University USA Kate M. Kaiser Marquette University, USA Judith Simon, University of Memphis, USA Chapter XI New Trends in Global Offshore Outsourcing: A Comparative Assessment of India a n d C h in a ............................................................................................................................................ 2 0 3 Suresh Sharma, JS3 Global, LLC Yuanyuan Chen, JS3 Global, LLC Chapter XII The Role of Prisons in O ffshoring........................................................................ .................. 215 Whitney Hollis, University ofArizona, USA Section V Collaboration and the 24-Hour Knowledge Factory Chapter XIII The Role of Information Resource Management in Enabling the 24-Hour Knowledge Factory ............... ................................................. 226 Sartik Seshasai, International Business lachines (IBM) Corp., USA Massachusetts Institute of Technology USA Amar Gupta, University of Arizona, USA Chapter XIV Outsourcing and M ulti-Party Business Collaborations Modeling.............................. .................. 250 Lai Xu, Utrecht LtUiversity, The Netherlands is Chapter XV Hybrid Offshoring: Composite Personae and EBolIing Collaboration Technologies ........................ 270 Nathan Dennr University (f/Arizona, ISA Shivram Vlani, University o/Arizona, USA Ravi Sheshu Natella, University /fArizona. USA Alanish Swaininathan, University ofArizona, USA Jamie Samndal, University ofArizona, USA Chapter XVI Agile Software Processes for the 24-Hour Knowledge Factory Environment ...... ............... 287 Nathan Denny, University qfArizona, US.4 Igor Crk, hUniversity ofArizona, USA Ravi Sheshu Nadella. University ofjArizona, USA Section VI Adaptation Paradigms for Academia and Industry Chapter XVII Information Systems, Offshore Outsourcing, and Relevance in the Business School C urriculum ............................................. ....... ........ ............................................. 303 William J. Tastle, University fIcelancd, Iceland Ithaca College, USA Bruce A. White, Quinnipiac University, USA4 ,4rsaell Va/fIlls, University of u eland, Iceland Peter Shackleton. Victoria University, Australia Chapter XVIII Innovative Technological Paradigms for Corporate Offshoring.................. ................. 32 1 Tapasya Patki, University ofArizona, 4SA A. B. Patki, Department o/Information Technology, India Chapter XIX Leveraging Knowledge Reuse and System Agility in the Outsourcing Era.................................... 342 Igor Crk, University ofArizona, USA Dane Sorensen, Raw,theon .lissile Systems, USA Amnit Mitra, TCS Global Consulting Practice, USA