Table of contents for Principles of operations management / Barry Render, Jay Heizer.


Bibliographic record and links to related information available from the Library of Congress catalog
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1    Introduction to Operations Management,
Productivity, and Strategy 3
Supplement:
Decision Making Tools 25
2    Forecasting  45
BUILDING WORLD-CLASS
OPERATIONS                                   88
3    Total Quality Management 89
Supplement:
Statistical Quality Control 111
4    Product and Service Design for World-Class
Operations 133
Supplement:
Linear Programming 159
5    Process and Capacity Design in World-Class
Operations 197
6    Selecting the Location  225
Supplement:
Transportation Modeling 245
7    People and Work Systems in World-Class
Operations 269
Supplement:
Learning Curves 305
8    Layout of World-Class Operations 315
Supplement:
Queues and Waiting Line Models 349
fQl three
MANAGING WORLD-CLASS
OPERATIONS                                  376
9    Aggregate Planning Tactics 377
10    Just-in-Time Systems and Purchasing
Management 405
11    Inventory Management 421
Supplement:
Simulation  459
12    Material Requirements Planning  481
13    Short-Term Scheduling  509
Supplement:
Maintenance Management 541
14    Project Management 549
APPENDICES
A     Normal Curve Areas and How to Use the
Normal Distribution 581
B     Using AB:POM     585
C     Answers to Self-Tests 593
D     Answers to Even-Numbered Problems     598
Glossary 608



Library of Congress subject headings for this publication: Production management