Table of contents for The resilient enterprise : overcoming vulnerability for competitive advantage / Yossi Sheffi.


Bibliographic record and links to related information available from the Library of Congress catalog
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I When Things Go Wrong: Disruptions and Vulnerability
1 Big Lessons from Small Disruptions  3
2 Understanding Vulnerability  17
3 Anticipating Disruptions and Assessing Their
Likelihood  35
4 Effects of Disruptions  57
II Supply Chain Management-A Primer  75
5 Basic Supply Chain Management  77
6 Demand-Responsive Supply Chains  93
III Reducing Vulnerability  113
7 Reducing the Likelihood of Intentional
Disruptions  115
8 Collaboration for Security  137
9 Detecting Disruptions  155
10 Resilience through Redundancy  171
IV Building in Flexibility  181
11 Flexibility through Interchangeability  183
12 Postponement for Flexibility  195
13 Strategies for Flexible Supply  209
14 Customer Relations Management  225
15 Building a Culture of Flexibility  243
V Resilience for Competitive Advantage  267
16 Moving Ahead   269



Library of Congress subject headings for this publication: Business logistics Management, Strategic planning, Competition