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Part One INTRODUCTION 1 Chapter 1 Introduction 3 Chapter 2 Research Methods in I/O Psychology 23 Part Two ASSESSMENT OF JOBS, PERFORMANCE, AND PEOPLE 49 Chapter 3 Job Analysis 51 Chapter 4 Performance Appraisal 76 Chapter 5 Assessment Methods for Selection and Placement 104 Part Three SELECTING AND TRAINING EMPLOYEES 133 Chapter 6 Selecting Employees 135 Chapter 7 Training 167 Part Four THE INDIVIDUAL AND THE ORCINIZATION 191 Chapter 8 Theories oiawmployee Motivation 193 Chapter 9 Feelings about Work 216 Chapter 10 Productive and Counterproductive Employee Behavior 245 Chapter 11 Occupational Health Psychology 271 Part Five THE SOCIAL CONTEXT OF WORK 299 Chapter 12 Work Groups and Work Teams 301 Chapter 13 Leadership and Power in Organizations 323 Chapter 14 Organizational Development and Theory 351