Table of contents for Management information systems : managing the digital firm / Kenneth C. Laudon, Jane P. Laudon.


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PART I      ORGANIZATIONS, MANAGEMENT, AND THE NETWORKED ENTERPRISE                 1
    Chapter 1    Managing the Digital Firm  2
    Chapter 2    Information Systems in the Enterprise 36
    Chapter 3    Information Systems, Organizations, Management, and Strategy  72
    Chapter 4    The Digital Firm: Electronic Business and Electronic Commerce  110
    Chapter 5    Ethical and Social Issues in the Digital Firm  144
 PART I PROJECT    Analyzing Business Processes for an Enterprise System  177


PART II     INFORMATION TECHNOLOGY INFRASTRUCTURE           179
    Chapter 6    Managing Hardware and Software Assets  180
    Chapter 7    Managing Data Resources 218
    Chapter 8    Telecommunications and Networks 248
    Chapter 9    The Internet and the New Information Technology Infrastructure 276
 PART II PROJECT  Creating a New Internet Business 309

PART III    MANAGEMENT AND ORGANIZATIONAL SUPPORT SYSTEMS FOR THE DIGITAL FIRM        311
    Chapter 10    Managing Knowledge for the Digital Firm  312
    Chapter 11    Enhancing Management Decision Making for the Digital Firm  346
 PART III PROJECT   Designing an Enterprise Information Portal 374

PART IV     BUILDING INFORMATION SYSTEMS IN THE DIGITAL FIRM        375
    Chapter 12    Redesigning the Organization with Information Systems 376
    Chapter 13    Understanding the Business Value of Systems and Managing Change 414
 PART IV PROJECT   Redesigning Business Processes for Healthlite Yogurt Company  444

PART V      MANAGING INFORMATION SYSTEMS IN THE DIGITAL FIRM        447
    Chapter 14    Information Systems Security and Control 448
    Chapter 15    Managing International Information Systems 482
 PART V PROJECT   Assessing the Total Cost of Ownership (TCO) of a Web Site 506

INTERNATIONAL CASE STUDIES 507
REFERENCES 
INDEXES 
PHOTO AND SCREEN SHOT
CREDITS 





Library of Congress Subject Headings for this publication: Management information systems