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Preface ix
Acknowledgments xv
PART ONE
THE POWER OF EMOTIONAL INTELLIGENCE
ONE
PRIMAL LEADERSHIP 3
TWO
RESONANT LEADERSHIP 19
THREE
THE NEUROANATOMY OF LEADERSHIP 33
FOUR
THE LEADERSHIP REPERTOIRE 53
FIVE
THE DISSONANT STYLES 71
Apply with Caution
PART TWO
MAKING LEADERS
SIX
BECOMING A RESONANT LEADER 91
The Five Discoveries
SEVEN
THE MOTIVATION TO CHANGE 113
EIGHT
METAMORPHOSIS 139
Sustaining Leadership Change
PART THREE
BUILDING EMOTIONALLY
INTELLIGENT ORGANIZATIONS
NINE
THE EMOTIONAL REALITY OF TEAMS 171
TEN
REALITY AND THE IDEAL VISION 191
Giving Life to the Organization's Future
ELEVEN
CREATING SUSTAINABLE CHANGE 225
APPENDIX A
El VERSUS IQ 249
A Technical Note
APPENDIX B
EMOTIONAL INTELLIGENCE 253
Leadership Competencies
Notes 257
Index 291
About the Authors 305
Library of Congress Subject Headings for this publication:
Leadership Psychological aspects, Management Psychological aspects,
Executive ability, Emotional intelligence