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I I CHAPTER 1 A Perfect Failure: The Bay of Pigs Irving L. Janis CHAPTER 2 Anatomy of a Fatal Business Strategy Erhard K. Valentin CHAPTER 3 A Summary of Basic Concepts in the Behavioral Theory of the Firm Richard M. Cyert andJames G. March CHAPTER 4 Decision-making in Organizations Susan J. Miller, DavidJ. Hickson and David C. Wilson SECTION 2 Understanding Decision-making: Understanding Organizations CHAPTER 5 Decision-making as a Political Process Andrew M. Pettigrew CHAPTER 6 The Irrationality of Action and Action Rationality: Decisions, Ideologies and Organizational Actions Nils Brunsson CHAPTER 7 The Hospital and its Negotiated Order A. Strauss, L. Schatzman, D. Ehrlich, R. Bucher and M. Sabshin CHAPTER 8 The Practicalities of Rule Use Don Zimmerman SECTION 3 Thinking in Organizations CHAPTER 9 Strategic Management in an Enacted World Linda Smircich and Charles Stubbart CHAPTER 10 The Role of Managerial Learning and Interpretation in Strategic Persistence and Reorientation: An Empirical Exploration Theresa K. Lant, FrancesJ. Milliken, and Bipin Batra CHAPTER 11 The Cognitive Perspective on Strategic Decision-making Charles R. Schwenk CHAPTER 12 The Impact of Organizational Culture on Approaches to Organizational Problem-solving Paul Bate SECTION 4 The Societal Context of Organizational Decision-making CHAPTER 1 3 Organizational Forms: Can we Choose them? Nils Brunsson andJohan P Olsen CHAPTER 14 The Cult(ure) of the Customer Paul du Gay and Graeme Salaman CHAPTER 1 5 Managerialism and Social Welfare Janet Newman CHAPTER 16 From Decision to Action in Organizations: Decision-making as a Social Representation Herve Laroche Index