Table of contents for People-focused knowledge management : how effective decision making leads to corporate success / Karl M. Wiig.


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Counter CHAPTER 1 - COMPETING IN THE GLOBAL ECONOMY REQUIRES EFFECTIVE ENTERPRISES CHAPTER 2 - THE EFFECTIVE ENTERPRISE CHAPTER 3 - ACTIONS ARE INITIATED BY KNOWLEDGEABLE PEOPLE:PEOPLE MAKE DECISIONS AND ACT USING DIFFERENT KINDS OF KNOWLEDGE CHAPTER 4 - MENTAL AND STRUCTURAL REFERENCE MODELS CHAPTER 5 - A KNOWLEDGE MODEL FOR PERSONAL SITUATION-HANDLING CHAPTER 6 - ENTERPRISE SITUATION-HANDLING CHAPTER 7 - PEOPLE-FOCUSED KNOWLEDGE MANAGEMENT IN DAILY OPERATIONS CHAPTER 8 - PEOPLE-FOCUSED KNOWLEDGE MANAGEMENT EXPECTATIONS APPENDIX A - EXAMPLES OF KNOWLEDGE MANAGEMENT ANALYSIS TOOLS APPENDIX B - EXAMPLES OF KNOWLEDGE MANAGEMENT PRACTICES AND INITIATIVES APPENDIX C - KNOWLEDGE CATEGORIZATIONS GLOSSARY REFERENCES AND RECOMMENDED READINGS INDEX

Library of Congress subject headings for this publication: Knowledge management Social aspects, Organizational effectiveness, Organizational learning, Decision making, Corporate culture, Organizational behavior