Table of contents for The human resources scorecard : measuring the return on investment / Jack J. Phillips, Ron D. Stone, Patricia Pulliam Phillips.
Bibliographic record and links to related information available from the Library of Congress catalog
Information from electronic data provided by the publisher. May be incomplete or contain other coding.
The need for ROI in human resources - The business case for ROI
Initial analysis and planning
The ROI process, step-by-step - Collecting data during HR program implementation
Collecting data after HR program implementation
Isolating the effects of an HR program
Converting data to monetary value
Monitoring the cost of human resource programs
Calculating the actual return on investment
Identifying intangible measures
Important issues with ROI implementation - Forecasting the ROI
Case applications - Sexual harrassment prevention (Healthcare Inc.)
Competency-based pay system (National Crushed Stone Company)
Absenteeism reduction program (Metro Transit Authority)
Stress management (Midwest Electric Inc.)
Safety incentive program (National Steel)
Executive leadership development (Imperial National Bank)
Technology-based learning (United Petroleum International).
Library of Congress subject headings for this publication: Wages and labor productivity Measurement, Labor costs Accounting, Human capital Cost effectiveness, Manpower planning, Labor economics, Rate of return