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PART 1: Defining the Manager?s Terrain Chapter 1 ? Introduction to Management and Organizations Chapter 2 ? Management History Chapter 3 ? Organizational Culture and Environment Chapter 4 ? Managing in a Global Environment Chapter 5 ? Social Responsibility and Managerial Ethics PART 2: Planning Chapter 6 ? Managers as Decision Makers Chapter 7 ? Introduction to Planning Chapter 8 ? Strategic Management PART 3: Organizing Chapter 9 ? Organizational Structure and Design Chapter 10 ? Managing Human Resources Chapter 11 ? Managing Teams Chapter 12 ? Managing Change and Innovation PART 4: Leading Chapter 13 ? Understanding Individual Behavior Chapter 14 ? Managers and Communication Chapter 15 ? Motivating Employees Chapter 16 ? Managers as Leaders PART 5: Controlling Chapter 17 ? Introduction to Controlling Chapter 18 ? Managing Operations Appendix ? Managing Entrepreneurial Ventures Appendix ? Planning Tools and Techniques
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