Table of contents for Internet, mail, and mixed-mode surveys : the tailored design method.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Table of Contents
1. Turbulent Times for Survey Research
2. The Tailored Design Method
3. Coverage and Sampling
4. The Basics of Crafting Good Questions
5. Constructing Open and Closed Ended Questions
6. From Questions to a Questionnaire
7. Implementation Procedures
8. When More than One Survey Mode is Needed
9. Longitudinal and Internet Panel Surveys
10. Customer Feedback Surveys and Alternative Delivery Technologies
11. Effects of Sponsorship and the Data Collection Organization
12. Surveying Businesses and Other Establishments
13. Dealing with Uncertainty
References

Library of Congress Subject Headings for this publication:

Social surveys.
Questionnaires.