Table of contents for Human resources management for public and nonprofit organizations / Joan E. Pynes.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Contents
List of Tables, Figure, and Exhibits							xiii	
List of Exercises
Preface											 xv
Acknowledgments									xxiii	
The Author										 xxv	
Part One: Human Resources Management in Context	1
1 Introduction to Human Resources Management in the Public and Nonprofit Sectors 
The Public Sector	4		
The Nonprofit Sector 	13
The New Public Service	23
Today?s Context for Human Resources Management	24
Summary
2 Strategic Human Resources Management and Planning	33
The Changing Role of Human Resources Management 	36
Human Resources Outsourcing (HRO)	40
Strategic Human Resources Management	42
Human Resources Planning	43
Evaluating the Effectiveness of Strategic Human Resources Management (SHRM) 52
SHRM Audit	53
HR Benchmarking and Return on Investment (ROI)	53
Problems and Implications of Strategic Human Resources Management	54
Summary	57
3 The Legal Environment of Human Resources Management 	63
Federal Equal Employment Opportunity Laws	64
Proving Employment Discrimination	77
Affirmative Action: Executive Orders and Other Federal Laws	79
Constitutional Rights	86
Whistle Blower Protections	93	
Employment At-Will 	94
Summary	95
4 Managing a Diverse Workforce	106	
Glass Ceilings	111
Sexual Harassment	117
Employer Liability	121
Sexual Orientation	122
Changes in the Nonprofit Landscape	125
What Does it Mean to be Transgendered	129
The Difference Between Compliance with Laws and Managing Diversity	130
Strategic Human Resources Implications for Managing Diversity	133
Summary	136
5 Volunteers in the Public and Nonprofit Sector	143
Use of Volunteers	145
Volunteer Motivation	148
Barriers to Volunteer Recruitment	149
Recruitment	150
The Pre-recruitment Process	153
Managing Volunteers	156
Orientation and Training	160
Volunteer Recognition	161
Evaluation	162
Volunteer Protection Act	163
Service Initiatives	164
Governing Boards	165
Public Governing Boards	165
Nonprofit Governing Boards	166
Summary	177
Part Two: Methods and Functions of Human Resources Management	182
6 Job Analysis	186	
Legal Significance of Job Analysis Data	189
Job Analysis Information and Methods	190
Designing a Job Analysis Program	196
Strategic Job Analysis	205
Competency Modeling	206
Job Analysis Techniques	207
Contextual Performance	210
Summary	212
7 Recruitment and Selections	225
Recruitment	226
Screening Applicants	243
Executive/Managerial Recruitment	266
Summary	269
8 Performance Management	276	
Motivation	279
Developing an Evaluation Program	286
Rater Training	287
Who Should Rate?	291	
Executive Evaluation	293
Documentation	297
Evaluation Review	298
Ethical Issues in Performance Appraisal	299	
Performance Appraisal Techniques	300
Team Based Performance Techniques 	309	
Public Service Motivation	316
Summary	317
9 Compensation	323
Equity	324
Executive Compensation	348
Federal Laws Governing Compensation	351	
Summary	363
10 Benefits	370	
Required Benefits	371
Optional Benefits	375
Summary	394
11 Training and Development	402	
Needs Assessment	405
Developing Training Objectives	407
Developing the Curriculum	408
Delivering Training	419
Evaluating Training	421
Career Development 	425
Managerial and Executive Development	428
Summary	437
12 Labor-Management Relations: Collective Bargaining in the Public and Nonprofit Sectors	444
The History of Private Sector Collective Bargaining	445
Collective Bargaining in Nonprofit Organizations	447
Collective Bargaining in the Federal Government	450
Collective Bargaining in State and Local Governments	452
Concepts and Practices of Collective Bargaining	452
Public Sector Distinctions	468
Nonprofit Sector Distinctions	473	
Summary	480
13 Strategic Human Resource Management and Technology	487
Information Systems Technology	490
Organizational Change	491
Types of Information Systems	493	
Information Systems Design	496
Information Technology Resource Policies	497
Human Resource Information Systems (HRIS)	500
Electronic Human Resources Management	507
Strategic Human Resources Management	508	
Summary	509
14 Conclusion: Challenges for Public and Nonprofit Organizations	515
What to Expect	515
Challenges of Strategic Human Resources Management	519
Change in Skill Requirements	520
Summary 	522
References	
Name Index
Subject Index

Library of Congress Subject Headings for this publication:

Nonprofit organizations -- United States -- Personnel management.
Public administration -- United States -- Personnel management.