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CONTENTS List of Figures, Tables, and Appendices Preface Part I. Health Literacy: Understanding the Issues Chapter 1. Introduction to Health Literacy Lynda Baker, Marge Kars, and Feleta L. Wilson Chapter 2. Review of the Literature Nancy Schaefer Definitions of Health Literacy Components of Health Literacy Special Health Literacy Characteristics Correlating to Low Health Literacy Reasons for Concern Consequences of Low Health Literacy Proposed Solutions References Chapter 3. Social Practices in Talk as Components of Health Literacy Charlene Pope Introduction The Expanding Definition Theories of Language and Their Contribution to Health Literacy Social Practice in the New Forms of Health Literacy Social Biases and Their Role in Social Practice and Health Literacy Bridges to a More Multidimensional Health Literacy Solution Solutions References Part II. Health Literacy Issues in Special Populations: The Influence of Culture, Ethnicity, Special Needs, and Age on Health Chapter 4. Cultural Competence and Health Literacy Misa Mi Introduction Culture and Health Cultural Competence for Healthcare Providers Barriers to Cultural Competence Models for Cultural Competence Cultural Competence for Librarians Cultural Competence Training Importance of Culture in Understanding Health Literacy Promoting Health Literacy Challenges and Opportunities for Improving Health Literacy Summary References Chapter 5. Impact of Patient Low Literacy on the Individual and Family Feleta L. Wilson The Impact of Low Literacy on the Patient Individuals with Low Literacy Skills: Who Are They? Family Health Literacy Health Disparities Associated with Low-literacy Patients Partnerships Between Nurses and Librarians References Chapter 6. The Association Between Literacy and Health: Providing Health Information to Adults with Low Literacy Heather J. Martin and C. Nadine Wathen Introduction What Is Health Literacy and Why Is It Important? Low Literacy and Poor Health Methods of Delivering Health Information to Individuals with Low Literacy A Role for Librarians Conclusion References Chapter 7. Health Literacy for People with Disabilities Shelley Hourston Importance of Health Literacy Skills for People with Disabilities Major Issues Affecting Health Literacy Skills for People with Disabilities Reflections from Consumers The Role of Librarians in Health Literacy for People with Disabilities Direction for the Future References Chapter 8. Health Literacy and America?s Senior Citizens Marcy Brown Review of Existing Research A New Model of Health Literacy Health Literacy Interventions Outside the Library Librarians and Health Literacy Interventions Learning Strategies for Older Adults Future Directions for Libraries and Librarians References Chapter 9. A New Digital Divide: Teens and Internet Literacy Ellen Freda, Jonathan Hayes Goff, and Andrea L. Kenyon Introduction Background Summer Teen Editor Program Goals Program Methods Program Materials and Expenses Overview of Program Sessions Summary of Program Findings What Worked What Did Not Work Lessons Learned Our Cautionary Tale: A New ?Digital Divide? Conclusion References Part III. Health Literacy Issues in Public and Hospital Libraries: Providing Programs and Services to Help Consumers Understand Their Healthcare Chapter 10. The Health Reference Interview: Getting to the Heart of the Question While Assessing Your Customer?s Literacy Skills Karyn Prechtel The Health Reference Interview Be Aware of the Person Asking the Question Get as Much Information as Possible Ask If They Have a Deadline Is the Question Still Not Clear? Follow-up What Not to Do What You Should Do Reference Interview and Literacy Levels Challenges of Telephone and E-mail Queries Conclusion References Chapter 11. Public Libraries and Health Literacy Barbara Bibel Community Assessment Collection Development Training Collaboration and Partnership Outreach Conclusion References Chapter 12. Health Literacy in Canada: Highlighting Library Initiatives Susan Murray Canadian Library Scene British Columbia Nova Scotia Ontario Quebec Conclusion References Chapter 13. Consumer Health Services in Hospitals: The Front Line for Health Literacy Julie Esparza Consumer Health Services in Hospital Libraries Survey (CHSHL) Internal Partnerships Availability of Collection Packets of Information Outreach Services Partnerships and Services Conclusion References Chapter 14. Health Literacy in Action?The Bronson Experience Marge Kars Literature Review The Bronson Initiatives Other Bronson Health Literacy Initiatives The Health Sciences Library Initiative The Nursing Initiative Lessons Learned References Part IV. The Future: Ways to Initiate and Become Involved with Health Literacy Programs Chapter 15. Intervention Programs for Health Literacy Cleo Pappas What Is an Intervention? Poor Health Literacy Do Reading Levels Correspond to Consumer Needs? Consequences of Poor Health Literacy The Role of JCAHO Institutional Review Boards (IRBs) and Informed Consent Role of Librarians Role of Pharmacists Readability Conclusion References Chapter 16. Forming and Funding Collaborations to Address Health Literacy Kristine Alpi and Dina Sherman Identifying Existing Health Literacy Collaborations Local Example: New York Health Literacy Collaborations Identifying Funding for Collaborative Efforts Working Successfully with Funding Agencies Sustaining Collaborations in Health Literacy Conclusion References About the Editors and Contributors Index
Library of Congress Subject Headings for this publication:
Medical librarianship -- United States -- Handbooks, manuals, etc.
Health education -- United States -- Handbooks, manuals, etc.
Patient education -- United States -- Handbooks, manuals, etc.
Literacy -- United States -- Health aspects.
Social medicine -- United States.
Medical libraries -- Reference services -- United States.
Libraries and illiterate persons.
Libraries and people with social disabilities.
Libraries and community.
Communication in medicine.