Table of contents for Intercultural communication : a contextual approach / James W. Neuliep.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Contents
Preface
Chapter 1 ? The Necessity of Intercultural Communication
The Need for Intercultural Communication
Benefits of Intercultural Communication
Diversity in the United States
Human Communication
The Nature of Human Communication
The Nature of Culture
A Contextual Model of Intercultural Communication
Intercultural Communication and Uncertainty
Intercultural Communication Apprehension
Fundamental Assumptions About Intercultural Communication
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 2 ? The Cultural Context
Individualism-Collectivism
Individualism
Collectivism
Individualism Versus Collectivism?
So, Who?s an Individualist and Who?s a Collectivist?
An Intercultural Conversation: Individualistic and Collectivistic Cultures
Patterns of Individualism and Collectivism Across the United States
Communication Consequences of Individualism-Collectivism
Vertical and Horizontal Individualism and Collectivism
Measuring Individualism-Collectivism
The Pancultural Self
High- and Low-Context Communication
Characteristics of High- and Low-Context Cultures
Communication Consequences of Low- and High-Context Cultural Orientations
An Intercultural Conversation: High- and Low-Context Cultures
Assessing High- and Low-Context Communication
Value Orientations
Hsu?s Postulates of Basic American Values
Schwartz?s Universal Values
Kluckhohn and Strodbeck?s Value Orientations
Power Distance
Measuring Power Distance
Communication and Power Distance
An Intercultural Conversation: Large and Small Power Distance Cultures
Uncertainty Avoidance
A Theory of Uncertainty Orientation
An Intercultural Conversation: Weak and Strong Uncertainty Avoidance
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 3 ? The Microcultural Context
Microcultural Group Status
Muted Microcultural Groups
Microcultures in the United States
Hispanics/Latinos
African-Americans
The Amish
The Hmong
Arab-Americans
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 4 ? The Environmental Context
Environments and Information Load
Culture and the Natural Environment
World Views of the Natural Environment
Culture and Natural Disasters
The Built Environment
Cross-Cultural Comparisons of Housing
Japanese Housing
American Navajo Housing
Housing of the Marakwet of Kenya
Privacy
Assessing Dimensions of Privacy
Perceptions of Privacy in the United States
Cross-Cultural Variations on Privacy
Monochronic Versus Polychronic Time Orientation
Consequences of Monochronic and Polychronic Orientations
An Intercultural Conversation: Monochronic and Polychronic Cultures
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 5 ? The Perceptual Context
Culture and Cognition
A Model of Human Information Processing
Cross-Cultural Differences in Sensation and Perception
Cross-Cultural Differences in Memory and Retrieval
Categorization and Mental Economy
Stereotyping
Racial and Ethnic Stereotypes
American Stereotypes
Stereotypes and Expectations
An Intercultural Conversation: Stereotyping
Ethnocentrism
A Contemporary Conceptualization of Ethnocentrism
Ethnocentrism, Intercultural Communication, and Interpersonal Perception
Ethnocentrism and Communication in the Workplace
Ethnocentrism and Racism
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 6 ? The Socio-Relational Context
Dimensions of Group Variability
Membership and Nonmembership Groups
Ingroups and Outgroups
Reference Groups
Role Relationships
An Intercultural Conversation: Student/Teacher Role Positions
Role Differentiation and Stratification
An Intercultural Conversation: Cross-Cultural Role Positions
Family Groups
Sex and Gender Groups
Gender Stereotypes
Sex and Gender Roles Across Cultures
Morocco
Japan
India
Saudi Arabia
Egypt
China
Mexico
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 7 ? The Verbal Code
The Relationship Between Language and Culture
Sapir-Whorf Hypothesis
The Structure of Human Language
Sounds and Symbols
Syntax and Universal Grammar
Universals of Language
Generative Grammar
Elaborated and Restricted Codes
Cross-Cultural Communication Styles
Direct-Indirect
An Intercultural Conversation: Direct and Indirect Speaking
Elaborate, Exacting, and Succinct Styles
Personal and Contextual Style
An Intercultural Conversation: Personal and Contextual Styles
Instrumental and Affective Style
An Intercultural Conversation: Instrumental and Affective Speaking
Language and Ethnic Identity
Do You Speak American?
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 8 ?The Nonverbal Code
Definitions of Nonverbal Communication
The Relationship Between Verbal and Nonverbal Codes
Formal Versus Informal Code Systems
Channels of Nonverbal Communication
Kinesics
Paralanguage
Proxemics
Haptics
Olfactics
Physical Appearance and Dress
Chronemics
Nonverbal Communication and Dimensions of Cultural Variability
Individualism-Collectivism
Power Distance
High and Low Context
Nonverbal Expectancy Violations Theory
Cultural Contexts and Nonverbal Expectancies
An Intercultural Conversation: Violation of Nonverbal Expectancies
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 9 ? Developing Intercultural Relationships
Communication and Uncertainty
Anxiety Uncertainty Management (AUM) Theory of Effective Communication
Uncertainty Reduction and Intercultural Communication Apprehension
An Intercultural Conversation: Uncertainty Reduction and Sociocommunicative Style
Assessing Sociocommunicative Orientation/Style
Empathy and Similarity in Relationship Development
Empathy
Similarity
Perceptions of Relational Intimacy Across Cultures
Eastern and Western Cultures and Relationships
Marital Relationships
Intercultural and Interracial Marriages
Mate Selection and Desirability Across Cultures
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 10 ? Intercultural Conflict
Definitions of Intercultural Conflict
A Model of Intercultural Conflict
An Intercultural Conversation: Kim?s Model of Intercultural Conflict
The Concept of Face, Facework, and Communication Conflict Styles
An Intercultural Conversation: Dominating and Third Party Conflict Styles
Individualistic and Collectivistic Approaches to Conflict
Conflict Resolution in High vs. Low Context Cultures
Nonconfrontational Styles Preferred by High Context Cultures
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 11 ? Intercultural Communication in Organizations
Intercultural Management
The Cultural Context
An Intercultural Conversation: Clashing Cultural Concepts on the Job
The Environmental Context
The Perceptual Context
The Socio-Relational Context
Verbal and Nonverbal Codes
An Intercultural Conversation: Misinterpretation of Common U.S. Phrases
Intercultural Relations
Japanese Management Practices
German Management Practices
Mexican Management Practices
Commerce in the Middle East
An Intercultural Conversation: Business Communication in the Middle East
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Chapter 12 ? Acculturation, Culture Shock, and Intercultural Competence
Acculturation
Acculturative Stress
A Model of Acculturation
Modes of Acculturation
Acculturation in the United States
Culture Shock
W Curve Models of Reentry Culture Shock
Strategies for Managing Culture Shock
Intercultural Communication Competence
A Model of Intercultural Competence
The Knowledge Component
The Affective Component
The Psychomotor Component
Situational Features
Chapter Summary ? Discussion Questions ? Glossary of Terms ? References
Author Index
Subject Index
About the Author

Library of Congress Subject Headings for this publication:

Intercultural communication.
Culture.