Table of contents for Human resources in healthcare : managing for success / Bruce J. Fried and Myron D. Fottler, editors.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Contents
Foreword by William K. Atkinson, PhD
Preface
Chapter 1	Strategic Human Resources Management
		Myron D. Fottler, PhD
 
Chapter 2	Healthcare Workforce Planning
		Thomas C. Ricketts, III, PhD
Chapter 3 	Globalization and the Healthcare Workforce
		Leah Masselink
Chapter 4	Healthcare Professionals
		Kenneth R. White, PhD, FACHE; Dolores G. Clement, PhD, FACHE;
 and Kristie G. Stover, PhD 
Chapter 5 	The Legal Environment of Human Resources Management
		Beverly L. Rubin, JD, and Bruce J. Fried, PhD
Chapter 6	Workforce Diversity
 Rupert M. Evans, Sr., DHA, FACHE 
Chapter 7	Job Analysis and Job Design
 Myron D. Fottler, PhD 
Chapter 8	Recruitment, Selection, and Retention
		Bruce J. Fried, PhD, and Michael Gates, PhD
Chapter 9	Organizational Development and Training
 Rita Quinton, SPHR, MPA
Chapter 10	Performance Management
		Bruce J. Fried, PhD
Chapter 11	Compensation Practices, Planning, and Challenges
		Howard L. Smith, PhD; Bruce J. Fried, PhD; Derek van Amerongen, MD; 
		and John D. Laughlin, MBA
Chapter 12	Employee Benefits
		Dolores G. Clement, PhD, FACHE; Maria A. Curran, MA; and Sharon L. 
		Jahn, MS, CEBS, CMS
Chapter 13	Health Safety and Preparedness
		William Gentry 
Chapter 14	Managing with Organized Labor
		Donna Malvey, PhD
Chapter 15	Nurse Workload, Staffing, and Measurement
		Cheryl B. Jones, PhD, RN, and George H. Pink, PhD
Chapter 16	Human Resources Budgeting and Employee Productivity
		Eileen F. Hamby, DBA, MBA
Chapter 17	Creating Customer-Focused Healthcare Organizations Through Human 
		Resources
		Myron D. Fottler, PhD, and Robert C. Ford, PhD
Chapter 18	Present Trends That Affect the Future of Human Resources Management and the 
Healthcare Workforce
		Bruce J. Fried, PhD, and Myron D. Fottler, PhD
Integrative Cases
Case 1		Reduction in Force at Sierra Veterans Affairs Medical Center
 Sarah Huth, MHA, and Sara Hofstetter, MHA
Case 2		Management Challenges of a Customer Service Center
 Andy Garrard, MHA, and Heather Grant, MHA
Case 3		Performance Feedback Now and Then
 Lee Ellis, MHA; Dawn Morrow, MBA, MHA; and Adia Bradley, MHA
	
Index
About the Editors
About the Contributors

Library of Congress Subject Headings for this publication:

Health facilities -- Personnel management.
Personnel Management -- methods.