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Table of Contents Introduction Chapter 1. Semantic Web take-off in a European Industry Perspective Alain Leger. France Telecom R&D - Rennes, France Johannes Heinecke. France Telecom R&D - Rennes, France Lyndon JB Nixon. Freie Universität Berlin, Germany Pavel Shvaiko. University of Trento, Italy Jean Charlet-Hopitaux de Paris. Université Paris 6, France Paola Hobson. Motorola Labs, UK François Goasdoué. LRI CNRS & Université Paris Sud XI, France Semantic Web E-Business Cases Chapter 2. Applying Semantic Web Technologies to Car Repairs Martin Bryan. CSW informatics, UK Jay Cousins. CSW informatics, UK Chapter 3. Semantic Integration for B2B Service Assurance Alistair Duke. BT Group Chief Technology Office, UK Marc Richardson. BT Group Chief Technology Office, UK Chapter 4. Semantic-Web-enabled Protocol Mediation for the Logistics Domain Oscar Corcho. Universidad Politécnica de Madrid, Spain Silvestre Losada. Intelligent Software Components, S.A., Spain V. Richard Benjamins. Intelligent Software Components, S.A., Spain Chapter 5. A Case Study in Building Semantic eRecruitment Applications Elena Simperl. Digital Enterprise Research Institute, Austria Malgorzata Mochol. Free University of Berlin, Germany Chapter 6. The SEEMP Approach to Semantic Interoperability for e-Employment E. Della Valle. CEFRIEL ¿ Politecnico of Milano, Italy D. Cerizza. CEFRIEL ¿ Politecnico of Milano, Italy I. Celino. CEFRIEL ¿ Politecnico of Milano, Italy M.G. Fugini. CEFRIEL ¿ Politecnico of Milano, Italy J. Estublier. Université Joseph Fourier, France G. Vega. Université Joseph Fourier, France M. Kerrigan. University of Innsbruck, Austria A. Gómez-Pérez. Universidad Politécnica de Madrid, Spain J. Ramírez. Universidad Politécnica de Madrid, Spain B. Villazón. Universidad Politécnica de Madrid, Spain G. Zhao. Le Forem, Belgium M. Cesarini. Università di Milano-Bicocca, Italy F. De Paoli. Università di Milano-Bicocca, Italy Chapter 7. Towards Effectiveness and Transparency in e-Business Transactions. An Ontology for Customer Complaint Management Mustafa Jarrar. University of Cyprus, Cyprus & Vrije Universiteit Brussel, Belgium Chapter 8. A Semantic Web-Based Information Integration Approach For An Agent-Based Electronic Market Maria João Viamonte. Polytechnic of Porto, Portugal Nuno Silva. Polytechnic of Porto, Portugal Chapter 9. Semantic Web for Media Convergence: a Newspaper Case Ferran Perdrix. Diari Segre Media Group, Spain Juan Manuel Gimeno. Universitat de Lleida, Spain Rosa Gil. Universitat de Lleida, Spain Marta Oliva. Universitat de Lleida, Spain Roberto García. Universitat de Lleida, Spain Chapter 10. Ontologically enhanced RosettaNet B2B Integration Paavo Kotinurmi. Helsinki University of Technology, Finland Armin Haller. Digital Enterprise Research Institute, Galway Eyal Oren. Digital Enterprise Research Institute, Galway Chapter 11. Towards an Operational REA business ontology Frederik Gailly. Ghent University, Belgium Geert Poels. Ghent University, Belgium Chapter 12. Towards Semantic Business Processes: Concepts, Methodology and Implementation Muhammad Ahtisham Aslam. University of Leipzig, Germany Sören Auer. University of Leipzig, Germany Klaus-Peter Fähnrich. University of Leipzig, Germany Chapter 13. Experiences in building mobile e-business services: service provisioning and mobility Ivano De Furio. AtosOrigin Italia S.p.A., Italy Giovanni Frattini. AtosOrigin Italia S.p.A., Italy Massimo Magaldi. AtosOrigin Italia S.p.A., Italy Luigi Romano. AtosOrigin Italia S.p.A., Italy Chapter 14. Towards the use of networked ontologies for dealing with knowledge-intensive domains: a pharmaceutical case study Germ n Herrero C rcel. ATOS Origin SAE, Spain Tom s Pariente Lobo. ATOS Origin SAE, Spain Chapter 15. Semantic Competence Pull: A Semantics-based Architecture for Filling Competence Gaps in Organizations Ricardo Colomo Palacios. Universidad Carlos III de Madrid, Spain Marcos Ruano Mayoral. Universidad Carlos III de Madrid, Spain Juan Miguel Gomez-Universidad Carlos III de Madrid, Spain Angel García Crespo-Universidad Carlos III de Madrid, Spain Chapter 16. Using Semantic Web Services in eBanking Solutions Laurent Cicurel. Intelligent Software Components S.A., Spain José Luís Bas. Bankinter, Spain Sergio Bellido Gonzalez. Bankinter, Spain Jesus Contreras. Intelligent Software Components S.A., Spain Richard Benjamins. Intelligent Software Components S.A., Spain Jose Manuel Lopez-Cobo. Intelligent Software Components S.A., Spain Silvestre Losada. Intelligent Software Components S.A., Spain Chapter 17. Formal Ontology for Media Rights Transactions Adam Pease. Articulate Software, USA Godfrey Rust. Rightscom,UK
Library of Congress Subject Headings for this publication:
Management information systems.
Semantic Web.
E-commerce.