Bibliographic record and links to related information available from the Library of Congress catalog.
Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.
Contents Foreword Part One Wisdom and Skills Chapter One On Rudeness Chapter Two Preventing Rudeness: Eight Rules for a Civil Life Chapter Three Accepting Real-Life Rudeness Chapter Four How to Respond to Rudeness Part Two Situations and Solutions Chapter Five The Near and Not-So-Dear: Spouses, Family and Friends Chapter Six And Let's Not Forget the Neighbors Chapter Seven Workplace Woes Chapter Eight On the Road, In the Air, and Aboard the Train Chapter Nine The World of Service Chapter Ten Digital Communication Notes
Library of Congress Subject Headings for this publication: