Table of contents for Pharmacy management : essentials for all practice settings / [edited by] Shane P. Desselle, David P. Zgarrick.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Contents
Contributors
Preface
Section I: Why Study Management in Pharmacy School?
Chapter 1. Pharmaceutical Care as a Management Movement
Shane P. Desselle
Chapter 2. Management Functions
David P. Zgarrick
Section II: Managing Operations
Chapter 3. Strategic Planning in Pharmacy Operations
Glen T. Schumock and Godwin Wong
Chapter 4. Business Planning for Pharmacy Programs 
Glen T. Schumock and Godwin Wong
Chapter 5. General Operations Management
Noel E. Wilkin
Chapter 6. Managing Technology and Pharmacy Information Systems
Margaret R. Thrower and Bill G. Felkey
Chapter 7. Ensuring Quality in Pharmacy Operations
Terri L. Warholak
Section III: Managing People
Chapter 8. Organizational Structure and Behavior
Caroline A. Gaither
Chapter 9. Human Resources Management Functions
David A. Holdford
Chapter 10. Performance Appraisal Systems
Shane P. Desselle
Chapter 11. Customer Service
David J. Tipton
Chapter 12. Contemporary Workplace Issues 
Vincent J. Giannetti
Chapter 13. Time Management/ Organizational Skills
Dana P. Hammer
Chapter 14. Leadership in Pharmacy
Virginia (Ginger) G. Scott
Section IV: Managing Money
Chapter 15. Financial Reports
Rashid Mosavin
Chapter 16. Third-Party Payer Considerations
Julie M. Urmie
Chapter 17. Medicare Part D
Karen B. Farris
Chapter 18. Budgeting
David A. Gettman
Chapter 19. Personal Finance
David A. Latif
Section V: Managing Traditional Goods and Services
Chapter 20. Marketing Theory
John Bentley
Chapter 21. Marketing Applications 
William Doucette
Chapter 22. Purchasing and Inventory Management 
Donna West
Chapter 23. Merchandising 
Edward Cohen
Section VI: Managing Value-Added Services
Chapter 24. Appraising the Need for Value-Added Services 
David P. Zgarrick
Chapter 25. Implementing Value-Added Pharmacy Services
Randal McDonough
Chapter 26. Compensation for Value-Added Pharmacy Services
Kathleen Snella
Chapter 27. Evaluating the Outcomes of Value-Added Pharmacy 
Services
Michelle A. Chui
Chapter 28. Risk Management in Contemporary Pharmacy Practice 
Kevin Farmer and Donald Harrison
Section VII: Managing Risks in Pharmacy Practice
Chapter 29. Compliance with Regulations and Regulatory Bodies
Bartholomew E. Clark
Chapter 30. Preventing and Managing Medication Errors: The 
Pharmacist's Role
Matthew Grissinger and Michael R. Cohen
Chapter 31. Entrepreneurship 
Bradley Tice
Section VIII: Management Applications in Specific Pharmacy 
Practice Settings
Chapter 32. Applications in Independent Community Pharmacy
Joseph Bonnarens
Chapter 33. Applications in Chain Community Pharmacy 
Michele Belsey
Chapter 34. Applications in Hospital Pharmacy Practice
Frank Massaro and William A. Gouveia
Index 

Library of Congress Subject Headings for this publication:

Pharmacy management.
Pharmacies -- organization & administration.