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Unit I: THE CRITICAL TRIAD: DECISION MAKING, MANAGEMENT, AND LEADERSHIP Chapter 1: Decision Making, Problem Solving, and Critical Thinking: Requisites for Successful Leadership and Management Chapter 2: Classical Views of Leadership and Management Chapter 3: 21st Century Thinking About Leadership and Management Unit II: FOUNDATION FOR EFFECTIVE LEADERSHIP AND MANAGEMENT: ETHICS, LAW, AND ADVOCACY Chapter 4: Ethical Issues Chapter 5: Legal and Legislative Issues Chapter 6: Patient, Subordinate, and Professional Advocacy Unit III: ROLES AND FUNCTIONS IN PLANNING Chapter 7: Operational and Strategic Planning Chapter 8: Planned Change Chapter 9: Time Management Chapter 10: Fiscal Planning Chapter 11: Career Development Unit IV: ROLES AND FUNCTIONS IN ORGANIZING Chapter 12: Organizational Structure Chapter 13: Understanding Organizational, Political, and Personal Power Chapter 14: Organizing Patient Care Unit V: ROLES AND FUNCTIONS IN STAFFING Chapter 15: Employee Recruitment, Selection, and Indoctrination Chapter 16: Staff Development Chapter 17: Staffing Needs and Scheduling Policies Unit VI: ROLES AND FUNCTIONS IN DIRECTING Chapter 18: Creating a Motivating Climate Chapter 19: Organizational, Interpersonal, and Group Communication Chapter 20: Delegation Chapter 21: Managing Conflict Chapter 22: Understanding Collective Bargaining, Unionization, and Employment Laws Unit VII: ROLES AND FUNCTIONS IN CONTROLLING Chapter 23: Quality Control Chapter 24: Performance Appraisal Chapter 25: Problem Employees Appendix: Solutions to Selected Learning Exercises Index
Library of Congress Subject Headings for this publication:
Nursing services -- Administration.
Nursing -- organization & administration.