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CONTENTS Preface PART ONE WHAT LEADERS DO AND WHAT CONSTITUENTS EXPECT Chapter 1 The Five Practices of Exemplary Leadership Leadership Opportunities Are Everywhere ? The Five Practices of Exemplary Leadership ? Leadership Is a Relationship ? The Ten Commitments of Leadership Chapter 2 Credibility: The Foundation of Leadership What People Look For and Admire in Leaders ? Putting It All Together: Credibility Is the Foundation PART TWO MODEL THE WAY Chapter 3 Clarify Values Find Your Voice ? Affirm Shared Values ? Putting Values into Practice Requires Competence ? Reflection and Action Chapter 4 Set the Example Personify the Shared Values ? Teach Others to Model the Values ? Reflection and Action PART THREE INSPIRE A SHARED VISION Chapter 5 Envision the Future Imagine the Possibilities ? Find a Common Purpose ? Reflection and Action Chapter 6 Enlist Others Appeal to Common Ideals ? Animate the Vision ? Reflection and Action PART FOUR CHALLENGE THE PROCESS Chapter 7 Search for Opportunities Seize the Initiative ? Exercise Outsight ? Reflection and Action Chapter 8 Experiment and Take Risks Generate Small Wins ? Learn from Experience ? Reflection and Action PART FIVE ENABLE OTHERS TO ACT Chapter 9 Foster Collaboration Create a Climate of Trust ? Facilitate Relationships ? Reflection and Action Chapter 10 Strengthen Others Enhance Self-Determination ? Develop Competence and Confidence ? Reflection and Action PART SIX ENCOURAGE THE HEART Chapter 11 Recognize Contributions Expect the Best ? Personalize Recognition ? Reflection and Action Chapter 12 Celebrate the Values and Victories Create a Spirit of Community ? Be Personally Involved ? Reflection and Action PART SEVEN LEADERSHIP FOR EVERYONE Chapter 13 LEADERSHIP IS EVERYONE'S BUSINESS You Are the Most Important Leader in Your Organization ? Leadership Is Learned ? Leaders Make a Difference ? First Lead Yourself ? Moral Leadership Calls Us to Higher Purposes ? Humility Is the Antidote to Hubris ? Leadership Is in the Moment ? The Secret to Success in Life Sources and Notes Acknowledgments About the Authors Index
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