Table of contents for Introduction to health care management / [edited by] Sharon B. Buchbinder and Nancy H. Shanks.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Chapter	Author(s)	Title
1	Rubino, L.	Leadership
2	Shanks, N.H.	Management and Motivation
3	
McGinnis, S.	Organizational Behavior and Management Thinking
4	Casciani, S.	Strategic Planning
5	
Savage, G.T. & Williams, E.S.	Performance Improvement in Healthcare: The Quest to Achieve Quality
6	Wiggins, C.	Information Technology
7	Shanks, N., Discenza, S. & Charlip, R.	Financing Healthcare and Health Insurance
8	Discenza, S.	Managing Costs and Revenues
9	
Buchbinder, S. & Buchbinder, D.	Managing Healthcare Professionals
10	
Thompson, J.M.	Strategic Management of Human Resources
11	Buchbinder, S. & Thompson, J.M.	Teamwork
12	
Basuray, J. 	Cultural Competency and Diversity in Healthcare Management: A Critical Factor in Organizational Effectiveness
13	Alt, P.M.	Ethics and Law
14	Boohaker, M.J.	Fraud and Abuse
15	Buchbinder et al.	Case Studies¿SEE TABLE OF CONTENTS BELOW for DETAILED OUTLINE OF CHAPTER
 
15	Buchbinder, S.B. & 
Cox, D.M.	Healthcare Management Case Study Guidelines
15	Boohaker, M.J.	Oops is Not an Option
15	Buchbinder, S.B.	Building a Better MIS-Trap
15	Buchbinder, S.B.	The Case of the Complacent Employee
15	Buchbinder, S.B. & Buchbinder, D.	Managing Healthcare Professionals: Mini-Case Studies
15	Fahey, D.	Negotiation in Action
15	Franklin, M.A., Mapes, D., McDow, A. Mithamo, K. 	The Merger of Two Competing Hospitals:
A Case Study
15	Friedman, L. & Spence, M.	The Orchestra: A Narrative in a Minor Key
15	Freshman, B. & Rubino, L.	Labor and Delivery Dilemma
15	Johnson, K.L. & 
Gomberg, B.G.	
Sexual Harassment at the Diabetes Clinic
15	Johnson, K.L. & 
Gomberg, B.G.	Web Resource: Instructor¿s Manual for Sexual Harassment at the Diabetes Clinic
15	Nelson, H.W.	Seaside Convalescent Center
15	Oetjen, D.M., Richardson, W.D., & Slovensky, D.J.	Staffing at River Oaks Community Hospital: Measure Twice, Cut Once
15	Oetjen, D.M., Richardson, W.D., & Slovensky, D.J.	Web Resource: Instructor¿s Manual for Staffing at River Oaks Community Hospital: Measure Twice, Cut Once
15	Roberts, V.M.	Heritage Valley Medical Center: Are Your Managers Culturally Competent?
15	Trieber, R.	Humor Strategies in Healthcare Management Education
15	Wiggins, C. & Cellucci, L.	Electronic Medical Records in a Rural Family Practice Residency Program
15	Williams, E.S. & Savage, G.T.	Medication Errors Reporting at Community Memorial Hospital

Library of Congress Subject Headings for this publication:

Health services administration.
Health Services Administration.
Efficiency, Organizational.
Health Care Costs.
Leadership.