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Table of Contents Chapter One: Organizational Culture in American Trial Courts 1 Introduction 1 Nature and Relevance of Culture to Courts 5 Previous Research 10 Local Legal Culture 10 Work Orientations 11 Attitudes of Legal Practitioners 13 An Unfinished Research Agenda 14 The Setting for Cultural Assessment 15 Culture and Performance 22 Timeliness 22 Court Performance Standards 24 Organizational Roadmap 25 Chapter Two: A Framework for Court Culture 28 Introduction 28 Two Leading Theories of Organizational Culture 33 Robert Quinn and Colleagues 33 Rob Goffee and Gareth Jones 39 Lessons Learned 43 Conceptualizing Court Culture 44 Summary 54 Appendix 2-1: Court Culture Attributes 57 Appendix 2-2: Paired Comparison Exercise 60 Appendix 2-3: The Multidimensional Scaling Results 63 Chapter Three: Measuring Court Culture 67 Introduction 67 Court Culture Assessment Instrument 68 Documenting Current Court Culture 72 CCAI Results 72 Court Culture Kites 73 Interpreting Culture Kites 80 Strength of Primary Culture 80 The Center of Gravity 82 Cultural Congruence 83 Overall Culture Type 86 Summary 92 Appendix 3-1: Court Culture Assessment Instrument 94 Appendix 3-2: Assessing Variation in CCAI Responses 98 Chapter Four: Elaborating the Four Cultures 100 Introduction 100 Communal Courts 101 Primary Roles 102 Case Management Style 103 Judge-Staff Relations 104 Change Management 105 Courthouse Leadership 106 Internal Organization 106 Networked Courts 107 Primary Roles 108 Case Management Style 109 Judge-Staff Relations 110 Change Management 111 Courthouse Leadership 112 Internal Organization 112 Autonomous Courts 113 Primary Roles 114 Case Management Style 115 Judge-Staff Relations 116 Change Management 117 Courthouse Leadership 118 Internal Organization 119 Hierarchical Courts 119 Primary Roles 119 Case Management Style 120 Judge-Staff Relations 121 Change Management 122 Courthouse Leadership 123 Internal Organization 124 Summary 125 Appendix 4-1: Interview List 127 Appendix 4-2: Interview Protocol 135 Chapter Five: Consequences of Court Culture 138 Introduction 138 Performance Measures for Trial Courts 138 Time to Disposition 142 Hypotheses 142 Results 143 Appendix 5-1: In-Depth Focus on Minnesota 146 Access, Fairness, and Managerial Effectiveness 150 Hypotheses 150 Measuring Attorneys' Views 153 Results 155 Summary 161 Appendix 5-2: Attorney Survey, Public Defenders Questions 163 Appendix 5-1: Attorney Survey, Prosecutors Questions 165 Appendix 5-2: Attorney Survey Results 167 Chapter Six: Preferences for Court Culture 170 Introduction 170 Preferred Court Culture 171 Hypotheses 171 Results 175 Summary 190 Appendix 6-1: Assessing Variation in CCAI Responses 192 Chapter Seven: Conclusions and Implications 194 Introduction 194 Six Propositions 195 Management Implications 205 Connections to Larger Quetions 215 References 219
Library of Congress Subject Headings for this publication:
Courts -- United States.
Justice, Administration of -- United States.
Judicial process -- United States.