Table of contents for Crash course in teen services / Donna P. Miller.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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Contents page
Table of Contents
Introduction
For Whom is This Book Written?
Why serve young adults?
What You Will Find in This Book
How to Use This Book
Chapter 1-The World of Today's Teens
Who Are These Strange Creatures?
Teen Culture
Power of Peers
Teen Issues
Teen Language
What's Hot and What's Not
How to Relate to Teens
Respect is a Two-Way Proposition
Library Rules
Dealing with Behavior Problems
When in Doubt, Ask!
Web Resources
Chapter 2-Reality Reference: Assume Nothing
How Approachable Are You?
Gathering Information: A Model For The Reference Interview
Assume Nothing
Distinguish Between Homework and Personal Need
Ask Open-Ended Questions
Listen Carefully to Responses
Repeat, Rephrase, and Refine
Reference Interview Examples
Scenario 1
Scenario2
A Word About Virtual Reference
Communicating With Teachers and School Librarians
Dealing With Plagiarism
The Big6 At the Reference Desk
Tips and Tricks For the Reference Desk
Types of Reference Material
The Basics
Specialized Reference Resources
Electronic Reference Resources
Web Resources
Chapter 3-The Teen Collection
Collection Policy Development
Assessing Your Library's Community
Demographics
Sections of the Collection Policy
Selection For Teens
Selection Criteria
Selection Tools
Collection Maintenance
Weeding the Library's Collection
Repairing Items in the Collection
Challenged Material
Types of Material and Access
Types of Material
Print Material
Books
Magazines and Newspapers
Graphic Novels
High-Low Books
Non Print Material
Media
Electronic Resources
Chapter 4-Reader's Advisory
The Reader's Advisory Interview
Offering Suggestions in a Way Teens Will Respond
Readers' Advisory 2.0
Bibliotherapy
Adult Books for Teens
How to Select
What to Avoid
Mini Booktalks
Formats and Types of Books
Picture Books for Older Readers
Fiction
Serial Fiction
Multicultural and International Fiction
High/Low Books
Graphic Novels
Nonfiction
Genres of Fiction
Fantasy
Science Fiction
Contemporary Realistic Fiction
Humor
Mystery and Suspense
Horror
Adventure/Survival
Chick Lit
Urban Street Lit
Historical Fiction
Christian Fiction
Westerns
Romance
Reading Aloud to Teens
Tools and Resources
Review Journals
Subscription Databases
Vendor Web Sites
Web Resources
Chapter 5-Programming for Teens
What is Library Programming?
Why Do It?: Purposes of Programs
Where to Begin
Once I Have an Idea, What Next?
Types of Programs
Book Clubs
A Sampling of Programs
Events-Based Programs
Summer Reading Programs
How Does the Program Work?
Tips
A Word About Incentives
Some Do's and Don'ts
School Visits
Getting Your Foot in the Door
Purposes of Visits
Web Resources
Chapter 6-Creating a Teen-Friendly Library
A Home of Their Own-The Teen Space
Purpose and Functions
Environment
Location
Arrangement
Contents of the Teen Library
D¿cor
A Leveled Planning Approach
The Concept
The Minimal Teen Library Space
An Adequate Teen Library Space
The Awesome Teen Library Space
Tips and Reminders
A Word About Staffing
Web Resources
Chapter 7-The Three P's
Professional Resources
Journals
Electronic Discussion Lists
Collegial Networks
Library Publishers
Your State Library
Professional Growth
Professional Organizations
Free or Inexpensive Staff Development Resources
Conferences and Workshops
Professional Reading
Public Relations and Marketing
You are the Face of the Library!
Your Library's Customers
Creating Material to Market Your Library
Writing Press Releases
Your Praise File
Bibliography
Index

Library of Congress Subject Headings for this publication:

Libraries and teenagers -- United States.
Young adults' libraries -- United States.