Bibliographic record and links to related information available from the Library of Congress catalog.
Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.
TABLE OF CONTENTS SECTION 1: Introduction 1. The hidden wrld of sneaky fees, and the end of the price tag SECTION 2: Sneaky fees in everything 1. Credit cards 2. Banks 3. Retirement 4. Mortgages and rentals 5. Cell phones 6. Home phones 7. Pay TV 8. Net access 9. Travel 10. Groceries 11. Gift Cards 12. Rebates 13. Student loans 14. Sneaky fees everywhere SECTION 3: Toolkit 1. Sample scripts 2. Sample letters 3. Legal 4. Survey of sneaky fees CONCLUSION APPENDIX Gotcha! Glossary List of consumer advocacy groups Sample troubleshooting worksheet Notes
Library of Congress Subject Headings for this publication:
Fraud -- United States.
Consumer protection -- United States.