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Table of Contents (ordered by chapter) Handbook of Research on User Interface Design and Evaluation for Mobile Technology Editor: Joanna Lumsden Publisher: IGI Global Ch. # Chapter Title Authors, Affiliations Foreword Matt Jones, Future Interaction Technology Lab, Swansea University, UK Section I: User Interface Design for Mobile Technologies This section looks at many of the critical aspects concerned with effective design of mobile applications. The section begins with a series of chapters which discuss the adoption of ethnographic methods to inform the design of such technologies, including a selection of chapters which report on observed mobile device use and subsequent implications for design. This section covers issues such as how factors of user acceptance of mobile services can be used to guide the design of such technologies, as well as the impact of age and cognitive capacity on design. Chapters consider wearable technologies, the importance of contextual information in mobile application design, the design of in-car user interfaces, and issues surrounding the design and implementation of mobile learning applications. The section takes a look at adaptive and intelligent user interfaces for mobile computing, as well as tools for rapid prototyping, modeling, and simulation of mobile systems. The section concludes with a look to the future in terms of ecologies of interacting artifacts, reflecting an evolution from strictly mobile to more ubiquitous technologies. 1 From Ethnography to Interface Design Jeni Paay, Aalborg University, Denmark 2 Use of Experimental Ethno-Methods to Evaluate the User Experience with Mobile Interactive Multimedia Systems Anxo Cereijo Roib s, University of Brighton, UK Stephen Johnson, BT Mobility Research Centre, UK 3 Problems Rendezvousing - A Diary Study Martin Colbert, Kingston University, UK 4 User Experience of Camera Phones in Social Contexts Hanna Stelmaszewska, Middlesex University, UK Bob Fields, Middlesex University, UK Ann Blandford, University College London, UK 5 Interaction Design for Personal Photo Management on a Mobile Device Hyowon Lee, Dublin City University, Ireland Cathal Gurrin, Dublin City University, Ireland Gareth J.F. Jones, Dublin City University, Ireland Alan F. Smeaton, Dublin City University, Ireland 6 Understanding One Handed Use of Mobile Devices Amy K. Karlson, University of Maryland, USA Benjamin B. Bederson, University of Maryland, USA Jose L. Contreras-Vidal, University of Maryland, USA 7 User Acceptance of Mobile Services Eija Kaasinen, VTT Technical Research Centre of Finland, Finland 8 Transgenerational Designs in Mobile Technology Martina Ziefle, RWTH Aachen University, Germany Susanne Bay, RWTH Aachen University, Germany 9 Learning-Disabled Children - A Disregarded User Group Susanne Bay, RWTH Aachen University, Germany Martina Ziefle, RWTH Aachen University, Germany 10 Human Factors Problems of Wearable Computers Chris Baber, The University of Birmingham, UK James Knight, The University of Birmingham, UK 11 The Garment As Interface Sabine Seymour, Moondial Inc., Austria 12 Context as a Necessity in Mobile Applications Eleni Christopoulou, University of Patras & Ionian University, Greece 13 Context-Awareness and Mobile Devices Anind K. Dey, Carnegie Mellon University, USA Jonna Häkkilä, Nokia Research Center, Finland 14 Designing and Evaluating In-Car User-Interfaces Gary Burnett, University of Nottingham, UK 15 Speech-Based UI Design for the Automobile Bent Schmidt-Nielsen, MERL, USA Bret Harsham, MERL, USA Bhiksha Raj, MERL, USA Clifton Forlines, MERL, USA 16 Design For Mobile Learning in Museums Nikolaos Tselios, University of Patras, Greece Ioanna Papadimitriou, University of Patras, Greece Dimitrios Raptis, University of Patras, Greece Nikoletta Yiannoutsou, University of Patras, Greece Vassilis Komis, University of Patras, Greece Nikolaos Avouris, University of Patras, Greece 17 Collaborative Learning in a Mobile Technology Supported Classroom Siu Cheung Kong, The Hong Kong Institute of Education, Hong Kong 18 Design of an Adaptive Mobile Learning Management System Hyungsung Park, Korea National University of Education, Korea Young Kyun Baek, Korea National University of Education, Korea David Gibson, The University of Vermont, USA 19 Adaptive Interfaces in Mobile Environments - An Approach Based on Mobile Agents Nikola Mitrovic, University of Zaragoza, Spain Eduardo Mena, University of Zaragoza, Spain Jose Alberto Royo, University of Zaragoza, Spain 20 Intelligent User Interfaces for Mobile Computing Michael J. O¿Grady, University College Dublin, Ireland Gregory M.P. O¿Hare, University College Dublin, Ireland 21 Tools for Rapidly Prototyping Mobile Interactions Yang Li, University of Washington, USA Scott Klemmer, Stanford University, USA James A. Landay, University of Washington & Intel Research Seattle, USA 22 Modelling and Simulation of Mobile Mixed Systems Emmanuel Dubois, University of Toulouse III, France Wafaa Abou Moussa, University of Toulouse III, France Cédric Bach, University of Toulouse III, France Nelly de Bonnefoy, University of Toulouse III, France 23 Engineering Emergent Ecologies of Interacting Artefacts Ioannis D. Zaharakis, Computer Technology Institute, Greece Achilles D. Kameas, Computer Technology Institute, Greece & Hellenic Open University, Greece Section II: Novel Interaction Techniques for Mobile Technologies This section focuses on the innovative possibilities for interaction with mobile technologies. Starting with a potential classification scheme for mobile interaction techniques, this section looks at a number of novel interaction techniques such as text entry, speech-based input, and audio and haptic interaction for mobile devices. Chapters are included which introduce the concept of unobtrusive interaction and the use of EMG signals to achieve subtle interaction. This section concludes with a look at visual means of interaction, from camera-based input, through 3D visualisation and the presentation of large data sets using starfield displays, to projected displays for collaborative interaction. 24 The Design Space of Ubiquitous Mobile Input Rafael Ballagas, RWTH Aachen University, Germany Michael Rohs, Deutsche Telekom Laboratories, Germany Jennifer G. Sheridan, BigDog Interactive Ltd., UK Jan Borchers, RWTH Aachen University, Germany 25 Text Entry Mark David Dunlop, University of Strathclyde, UK Michelle Montgomery Masters, University of Strathclyde, UK 26 Improving Stroke Based Input of Chinese Characters Min Lin, University of Maryland, Baltimore County (UMBC), USA Andrew Sears, University of Maryland, Baltimore County (UMBC), USA Steven Herbst, Motorola, USA Yanfang Liu, Motorola China Electronics Ltd., PR China 27 Voice-Enabled User Interfaces for Mobile Devices Louise E. Moser, University of California, Santa Barbara, USA P. Michael Melliar-Smith, University of California, Santa Barbara, USA 28 Speech-Centric Multimodal User Interface Design in Mobile Technology Dong Yu, Microsoft Research, USA Li Deng, Microsoft Research, USA 29 Model-based Target Sonification in Small Screen Devices - Perception and Action Parisa Eslambolchilar, University of Wales, UK Andrew Crossan, University of Glasgow, UK Roderick Murray-Smith, University of Glasgow, UK Sara Dalzel-Job, University of Glasgow, UK Frank Pollick, University of Glasgow, UK 30 Unobtrusive Movement Interaction for Mobile Devices Panu Korpipää, Finwe Ltd., Finland Jukka Linjama, Nokia, Finland Juha Kela, Finwe Ltd., Finland Tapani Rantakokko, Finwe Ltd., Finland 31 EMG For Subtle, Intimate Interfaces Enrico Costanza, Ecole Polytechnique Fédérale de Lausanne, Switzerland Samuel A. Inverso, The Australian National University, Australia Rebecca Allen, UCLA Design | Media Arts, USA Pattie Maes, MIT Media Lab, USA 32 Mobile Camera Based User Interaction Tolga Capin, Bilkent University, Turkey Antonio Haro, D4D Technologies, USA 33 3D Visualization on Mobile Devices Andrea Sanna, Politecnico di Torino, Italy Fabrizio Lamberti, Politecnico di Torino, Italy 34 Navigation Support for Exploring Starfield Displays on Personal Digital Assistants Thorsten Büring, University of Konstanz, Germany 35 Projected Displays of Mobile Devices for Collaboration Masanori Sugimoto, University of Tokyo, Japan Section III: Assistive Mobile Technologies The potential for well designed mobile technologies to fulfill an assistive role - that is, as assistive technologies - is increasingly being realised. This section presents a selection of chapters which discuss the design implications specific to assistive mobile technologies. The section starts with a discussion of the key issues and trends of designing and evaluating mobile assistive technologies before looking at design to support specific demographics, including seniors, mental health interventions, and visually impaired users. The chapter concludes with a look at designing the user interface to the ultimate assistive mobile device, the smart wheelchair. 36 Designing Mobile Technologies for Individuals with Disabilities Rock Leung, University of British Columbia, Canada Joanna Lumsden, National Research Council of Canada, Canada 37 Mobile Design for Older Adults Katie A. Siek, University of Colorado at Boulder, USA 38 Designing Mobile Applications to Support Mental Health Interventions Mark Matthews, Trinity College Dublin, Ireland Gavin Doherty, Trinity College Dublin, Ireland David Coyle, Trinity College Dublin, Ireland John Sharry, Department of Child and Family Psychiatry, Mater Hospital, Ireland 39 Widely Usable User Interfaces on Mobile Devices with RFID Francesco Bellotti, University of Genoa, Italy Riccardo Berta, University of Genoa, Italy Alessandro De Gloria, University of Genoa, Italy Massimiliano Margarone, University of Genoa, Italy 40 Toward a Novel Human Interface for Conceptualizing Spatial Information in Non-Speech Audio Shigueo Nomura, Kyoto University, Japan Takayuki Shiose, Kyoto University, Japan Hiroshi Kawakami, Kyoto University, Japan Osamu Katai, Kyoto University, Japan Keiji Yamanaka, Federal University of Uberlândia, Brazil 41 A Navigational Aid for Blind Pedestrians Designed with User- and Activity-Centered Approaches Florence Gaunet, Laboratoire Eco-Anthropologie et Ethnobiologie UMR 5145, France Xavier Briffault, Université René-Descartes Paris V , France 42 Trends in Adaptive Interface Design for Smart Wheelchairs Julio Abascal, University of the Basque Country-Euskal Herriko Unibertsitatea, Spain Borja Bonail, University of the Basque Country-Euskal Herriko Unibertsitatea, Spain Daniel Cagigas, Universidad de Sevilla, Spain Nestor Garay, University of the Basque Country-Euskal Herriko Unibertsitatea, Spain Luis Gardeazabal, University of the Basque Country-Euskal Herriko Unibertsitatea, Spain Section IV: Evaluation Techniques for Mobile Technologies The rapid evolution of mobile technologies has posed a number of challenges in terms of effective evaluation strategies, which has opened this area up to interesting, ongoing debate - especially with regards the value of lab versus field evaluations. Starting with a theoretical look at the concepts and issues involved in evaluating mobile human-computer interaction, this section covers the spectrum of evaluation as it applies to mobile technologies. Chapters are included which look at adaptation of traditional methods to meet the needs of mobile evaluations, and chapters which outline means to systematically select, combine, and tailor methods to the specific needs of any given evaluation. The use of appropriated heuristic evaluation, wizard-of-oz studies, cognitive modeling as a testing tool, and Fitt's Law as a performance measure are all covered in this section. The use of multilayered evaluation approaches, the application of the Privacy Regulation Model as an evaluation tool, and a framework and model for identifying, organising, and classifying usability factors of mobile phones are also discussed. This section reflects the aforementioned debate regarding lab versus field evaluation of mobile technologies by including chapters representing both sides of the argument, including those which present innovative mechanisms and set-ups for use in each context. 43 Evaluating Mobile Human-Computer Interaction Chris Baber, The University of Birmingham, UK 44 Usability Evaluation Methods for Mobile Applications Regina Bernhaupt, University of Salzburg, Austria Kristijan Mihalic, University of Salzburg, Austria Marianna Obrist, University of Salzburg, Austria 45 Evaluating Context-Aware Mobile Interfaces for Professionals Jan Willem Streefkerk, TNO Defense, Security and Safety & Delft University of Technology, The Netherlands Myra P. van Esch-Bussemakers, TNO Defense, Security and Safety, The Netherlands Mark A. Neerincx, Delft University of Technology, The Netherlands Rosemarijn Looije, TNO Defense, Security and Safety, The Netherlands 46 Appropriating Heuristic Evaluation Methods for Mobile Computing Enrico Bertini, DIUF - University of Fribourg, Switzerland Tiziana Catarci, University of Rome ¿La Sapienza¿, Italy Alan Dix, Lancaster University, UK Silvia Gabrielli, University of Udine, Italy Stephen Kimani, Jomo Kenyatta University of Agriculture and Technology, Kenya Giuseppe Santucci, University of Rome ¿La Sapienza¿, Italy 47 Using Wizard of Oz to Evaluate Mobile Applications Janet C Read, University of Central Lancashire, UK 48 Cognitive Models as Usability Testing Tools Vanja Kljajevic, NewHeights Software, Canada & Carleton University, Canada 49 Assessing Human Mobile Computing Performance by Fitt's Law Thomas Alexander, FGAN-Research Institute for Communication, Germany Christopher Schlick, RWTH Aachen University, Germany Alexander Sievert, German Sport University Cologne, Germany Dieter Leyk, German Sport University Cologne & Central Institute of the Federal Armed Forces Medical Services Koblenz, Germany 50 Multilayered Approach to Evaluate Mobile User Interfaces Maria de F tima Queiroz Vieira Turnell, Universidade Federal de Campina Grande (UFCG), Brazil José Eust quio Rangel de Queiroz, Universidade Federal de Campina Grande (UFCG), Brazil Danilo de Sousa Ferreira, Universidade Federal de Campina Grande (UFCG), Brazil 51 Theory and Application of the Privacy Regulation Model Jaakko T. Lehikoinen, Nokia Research Center, Finland 52 Framework and Model of Usability Factors of Mobile Phones Dong-Han Ham, Middlesex University, UK Jeongyun Heo, MC R&D Center LG Electronics, Korea Peter Fossick, Middlesex University, UK William Wong, Middlesex University, UK Sanghyun Park, MC R&D Center LG Electronics, Korea Chiwon Song, MC R&D Center LG Electronics, Korea Mike Bradley, Middlesex University, UK 53 Will Laboratory Test Results Be Valid in Mobile Contexts? Anne Kaikkonen, Nokia Multimedia, Finland Aki Kekäläinen, TeliaSonera, Finland Mikael Cankar, TeliaSonera, Finland Titti Kallio, TeliaSonera, Finland Anu Kankainen, Idean Research, Finland 54 Mobile Evaluations in a Lab Environment Murray Crease, National Research Council of Canada, Canada Robert Longworth, University of New Brunswick, Canada 55 Instrumented Usability Analysis for Mobile Devices Andrew Crossan, University of Glasgow, UK Roderick Murray-Smith, University of Glasgow, UK & Hamilton Institute, Ireland Stephen Brewster, University of Glasgow, UK Bojan Musizza, Institut Jozef Stefan, Slovenia 56 Three Eye Movement Studies of Mobile Readability Gustav Öquist, Karolinska Institutet, Sweden 57 Did You See That? Murray Crease, National Research Council of Canada, Canada Joanna Lumsden, National Research Council of Canada, Canada 58 A Field Laboratory for Evaluating In Situ Rune T. Høegh, Aalborg University, Denmark Jesper Kjeldskov, Aalborg University, Denmark Mikael B. Skov, Aalborg University, Denmark Jan Stage, Aalborg University, Denmark 59 Field Evaluation of Collaborative Mobile Applications Adrian Stoica, University of Patras, Greece Georgios Fiotakis, University of Patras, Greece Dimitrios Raptis, University of Patras, Greece Ioanna Papadimitriou, University of Patras, Greece Vassilis Komis, University of Patras, Greece Nikolaos Avouris, University of Patras, Greece Section V: Case Studies This final section includes a selection of detailed case studies. These illustrate many of the concepts discussed in previous sections and cover the design of mobile technology for a closed environment (in this case, a hospital), the design of a memory-aid, an application for reviewing meeting records, and a tool for mobile collaborative reading, as well as the evaluation of learner satisfaction in a multi-platform learning system. 60 UI Design for Mobile Technology in a Closed Environment Kate Oakley, Carleton University, Canada Gitte Lindgaard, Carleton University, Canada Peter Kroeger, BRYTECH, Canada John Miller, BRYTECH, Canada Earl Bryenton, BRYTECH, Canada Paul Hébert, Canadian Medical Association, Canada 61 Designing a Ubiquitous Audio-Based Memory Aid Shwetak N. Patel, Georgia Institute of Technology, USA Khai N. Truong, University of Toronto, Canada Gillian R. Hayes, Georgia Institute of Technology, USA Giovanni Iachello, Georgia Institute of Technology, USA Julie A. Kientz, Georgia Institute of Technology, USA Gregory D. Abowd, Georgia Institute of Technology, USA 62 Visualisation of Meeting Records on Mobile Devices Saturnino Luz, Trinity College, Ireland Masood Masoodian, The University of Waikato, New Zealand 63 A Proposed Tool for Mobile Collaborative Reading Jason T. Black, Florida A&M University, USA Lois Wright Hawkes, Florida State University, USA 64 Evaluating Learner Satisfaction in a Multiplatform e-Learning System Tiong T. Goh, Victoria University of Wellington, New Zealand Kinshuk, Athabasca University, Canada Nian-Shing Chen, National Sun Yat-Sen University, Taiwan
Library of Congress Subject Headings for this publication:
Mobile computing -- Handbooks, manuals, etc.
Human-computer interaction -- Handbooks, manuals, etc.
User interfaces (Computer systems) -- Handbooks, manuals, etc.