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Table of Contents Preface Who will benefit from this book Purpose A Note on Voice Acknowledgements 1. Introduction Overview of the Book The Uses of Job Analysis Definitions Building Blocks of Job Analysis Methods Kinds of Job Data Collected: Descriptors Methods of Data Collection Sources of Job Analysis Data Units of Analysis Summary of the Building Blocks A Couple of Job Analysis Projects Example 1: Evaluation of an Electrical Transmission and Distribution Training Program Example 2: Job Analysis for Developing Minimum Qualifications (MQ?s) Chapter Summary 2. Work-Oriented Methods Overview of the Chapter Time-and-Motion Study Overview Time Study Motion Study Criticism of Time-and-Motion Study Functional Job Analysis Overview A Fundamental Distinction of FJA: What Gets Done Versus What the Worker Does Worker Functions Job Analysis Procedure Describing the Work Sentence Structure and Analysis Other Characteristics of the DOL FJA Comparison of the DOL FJA and Fine?s FJA Research on FJA Task Inventories Description History Survey Design Data Analysis Critical Incident Technique Overview Research on the Critical Incident Technique Chapter Summary 3. Worker-Oriented Methods Overview of the Chapter Job Element Method Content of Elements Gathering Information for JEM Rating Scales Derived Scale Assigning Elements to Categories Research on the JEM: The J-Coefficient Remarks on JEM Position Analysis Questionnaire Development and Structure of the PAQ PAQ Results Uses of the PAQ Reliability and Validity Research on the PAQ: Common Knowledge Effects Remarks on the PAQ Other Trait-Based Worker-Oriented Measures Threshold Traits Analysis System Ability Requirements Scales Occupational Reinforcer Pattern Methods with Substantial Attention to Equipment Cognitive Task Analysis Types of Knowledge and Skill Cognitive Task Analysis Methods A Simple Example Reliability and Validity Remarks on Cognitive Task Analysis Chapter Summary 4. Hybrid Methods Overview of the Chapter Combination Job Analysis Method Task Statements Task Generation Meeting Task Rating Meeting Analysis of Task Importance Employee Knowledge, Skills, Abilities, and Other Characteristics The KSAO Group Meeting Analysis of KSAOs Using the Results Research and Applications of C-JAM Summary of C-JAM Multimethod Job Design Questionnaire Overview MJDQ Development and Structure MJDQ Research Summary of the MJDQ Occupational Information Network Impetus for O*NET The O*NET Content Model O*NET Research and Development Chapter Summary 5. Management and Teams Overview of the Chapter Management and Leadership Development and Structure of the Management Position Description Questionnaire Research and Applications of the MPDQ Summary of the MPDQ Competency Modeling Summary of Competency Modeling Job Analysis for Teams Job Design for Teams Team Knowledge, Skills, and Abilities Team Functions The Multiphase Analysis of Performance System Chapter Summary Summary of the MPDQ Competency Models Teams 6. Job Analysis and the Law Overview of the Chapter Federal Legislation Civil Rights Acts Age Discrimination in Employment Act Americans With Disabilities Act Rehabilitation Act Equal Pay Act The Constitution Enforcement of Equal Employment Opportunity Laws Executive orders Professional Standards Prescriptions for Job Analysis Selection Pay Disability and Job Design Chapter Summary 7. Job Description, Performance Appraisal, Job Evaluation, and Job Design Overview of the Chapter Job Description Overview Structure of the Job Description Issues in Job Description Key Considerations Performance Appraisal Overview Rating Formats Comparison of Formats Key Considerations Job Evaluation and Compensation Overview Equity Job Evaluation Methods Key Considerations Research on Job Evaluation Job Design/Redesign Overview Goals of Job Design/Redesign Design Decisions Key Considerations Chapter Summary Job Description Performance Appraisal Job Evaluation for Compensation Job Design/Redesign 8. Staffing and Training Overview of the Chapter Staffing Overview Statement of the Main Problem in Staffing Recruitment Selection Test Validation Key Considerations Research on Judging KSAOs for Validation Training Overview The Training Cycle Key Considerations Chapter Summary Staffing Training 9. Doing a Job Analysis Study Overview of the Chapter Matching Purpose and Job Analysis Attributes Purposes Attributes Selecting Approaches Job Classification Worker Mobility Efficiency/Safety Workforce Planning Legal/Quasi-Legal Requirements Practical Considerations Observations and Interviews Preparing for the Observation/Interview Making Contact Conducting the Observation/Interview Questionnaires Planning and Preparing Collecting Data Analyzing Data Reporting Study Results Assessing Reliability Validity A Note About Accuracy in Job Analysis Chapter Summary 10. The Future of Job Analysis Overview of the Chapter Changing Conditions Changes in Society Changes in Technology Changes in the Business Environment Implications for Jobs and Job Analysis Sources of Information Methods of Collecting Data Units of Analysis Role Definition and Redefinition Dissemination, Storage, and Retrieval Chapter Summary A Final Note Glossary References Index About the Authors
Library of Congress Subject Headings for this publication:
Job analysis.