Table of contents for Innovations in office design : the critical influence approach to effective work environments / Diane Stegmeier.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


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TABLE OF CONTENTS
Foreword
Preface
Acknowledgments
INTRODUCTION
What Defines the Workplace Design Climate?
A Preview of What?s Ahead
The Importance of an Interdisciplinary Approach to Architects and Designers
What is Critical Influence Design? 
The Importance of Critical Influence Design to Innovation Goals
The Importance of Critical Influence Design to Profit Goals
Conditions Critical Influence Design was Developed to Address
What Critical Influence Design is Not
CHAPTER 1 - AN INTERDISCIPLINARY APPROACH
Values and Perceived Risks of an Interdisciplinary Approach
Interpretation by Diverse Disciplines
Collaboration Between Architectural and Design Firms
Sprint Nextel Operational Headquarters Project
The Evolution of the Sprint Workplace
Key Components of an Interdisciplinary Approach
CHAPTER 2 ? THE CRITICAL INFLUENCE SYSTEM
Understanding the Key Factors Enabling a Sustainable Platform for Change
The Critical Influence System
Key Factors Influencing Human Behavior in the Workplace
Vision & Mission
Core Values
Image
Culture
Organizational Structure
Leadership Behavior
Autonomy & Authority
Compensation
Rewards & Consequences
Performance Management
Communications
Knowledge Management
Case Study: Centre for Health & Safety Innovation
Technology
Business Processes
Physical Workplace
CHAPTER 3 - CREATIVITY, INNOVATION & THE INNOVATION-FRIENDLY WORKPLACE
Definitions of Creativity and Innovation
Business Case for Distinction
Theory of Multiple Intelligences
Designing for Diversity
Dichotomies of the Innovation-Friendly Workplace
Innovation Versus Performance Maximization
Divergent Versus Convergent Thinking
Discontinuity Versus Continuity 
An Infrastructure for Innovation
Targeting domains
Shaping a culture of innovation
Engaging employees
Making decisions in innovative contexts
Developing implementation strategies 
Designing the innovation-friendly workplace
The Innovation-Friendly Workplace
Individual Performance Maximization
Individual Innovation
Organizational Performance Maximization
Organizational Innovation
Lessons Learned in the Design of Innovation-Friendly Workplaces
The Benefits of Collaboration in Innovation 
CHAPTER 4 - UNDER THE INFLUENCE
Workplace Transformation and the Critical Influence System
Restructuring, Mergers and Acquisitions
High Velocity Environments
Physical Space as a Currency
Competitive Office versus Collaborative Workplace
Multigenerational Workforce
Telework
The Case for (and Against) Telework
Telework?s Positive Impact on Productivity
Compilation of Key Stakeholder Issues Regarding Telework
 Emphasis on Work-Life Balance
		Best Buy?s Approach to Work-Life Balance
		Flexibility Enabling Work-Life Balance
Workplacelessness
Attraction and Retention Strategies
Case Study: Warner Music Canada
CHAPTER 5 - CASE STUDIES: COLLABORATIVE WORKPLACES THAT WORK
Case Study: Alcoa Corporate Center
Case Study: Marconi Communications
Warrendale, Pennsylvania
San Jose, California
Ansty, United Kingdom
Genoa, Italy
Case Study: SEI Investments
Case Study: GSA WorkPlace 20\20
	GSA Senior Leadership Space, Auburn, Washington
Public Buildings Service Adaptable Workplace Laboratory, Washington, D.C.
Public Buildings Service Rocky Mountain Regional Office, Denver, Colorado
Public Buildings Service Great Lakes Regional Office, Chicago, Illinois
Case Study: Analytical Graphics Inc. 
Case Study: Pfizer Global Research & Development
Case Study: Cisco ? The Connected Workplace
Case Study: Gensler Headquarters
Case Study: De Lage Landen 
CHAPTER 6 - COLLABORATIVE WORKPLACE PRINCIPLES
Cultural Elements Fostering Innovative Behavior
Operational Elements Fostering Innovative Behavior
Environmental Elements Fostering Innovative Behavior
Collaborative Workplace Principles
CHAPTER 7 - COLLABORATIVE PRINCIPLE INDEX
The 8 Myths of Workplace Collaboration
Collaborative Principle Index
Collaborative Principle Index Results
CHAPTER 8 ? CRITICAL INFLUENCE DESIGN MODEL
Incorporating Distinct Areas of Functional Expertise
The Critical Influence Design Model
Growing the Model to Support Clients? Complex Requirements
Distinguishing Critical Influence Design from other Approaches
A Sustainable Platform for Change
The Critical Influence Design Model? Addressing Emerging Business Issues
Addressing Client Business Issues Within the Model
CHAPTER 9 ? APPLYING THE MODEL
Still Not Convinced?
Preconditions for Success
Applying the Critical Influence Design Model
	Key Concepts
Conclusion
References
Index

Library of Congress Subject Headings for this publication:

Office layout.
Work environment.
Office decoration.