Table of contents for The world is flat : a brief history of the twenty-first century / Thomas L. Friedman.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.

Introduction to the Further Updated and Expanded Edition / ix
How the World Became Flat
One: While I Was Sleeping / 3
Two: The Ten Forces That Flattened the World / 50
 Flattener #1. 11/9/89
 Flattener #2. 8/9/95
 Flattener #3. Work Flow Software
Flattener #4. Uploading
 Flattener #5. Outsourcing
 Flattener #6. Offshoring
 Flattener #7. Supply-Chaining
 Flattener #8. Insourcing
 Flattener #9. In-forming
 Flattener #10. The Steroids
Three: The Triple Convergence / 201
Four: The Great Sorting Out / 234
America and the Flat World
Five: America and Free Trade / 261
Six: The Untouchables / 276
Seven: The Right Stuff / 301
Eight: The Quiet Crisis / 323
Nine: This Is Not a Test / 360
Developing Countries and the Flat World
Ten: The Virgin of Guadalupe / 393
Companies and the Flat World
Eleven: How Companies Cope / 425
Twelve: Globalization of the Local / 505
Thirteen: If It¿s Not Happening It Is Because You¿re Not Doing It
Fourteen: The Age of Interruption
Geopolitics and the Flat World
Fifteen: The Unflat World / 457
Sixteen: The Dell Theory of Conflict Prevention / 515
Conclusion: Imagination
Seventeen: 11/9 Versus 9/11 / 543
Acknowledgments / 573
Index / 577

Library of Congress Subject Headings for this publication:

Diffusion of innovations.
Information society.
Globalization -- Economic aspects.
Globalization -- Social aspects.