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Contents Introduction to the Further Updated and Expanded Edition / ix How the World Became Flat One: While I Was Sleeping / 3 Two: The Ten Forces That Flattened the World / 50 Flattener #1. 11/9/89 Flattener #2. 8/9/95 Flattener #3. Work Flow Software Flattener #4. Uploading Flattener #5. Outsourcing Flattener #6. Offshoring Flattener #7. Supply-Chaining Flattener #8. Insourcing Flattener #9. In-forming Flattener #10. The Steroids Three: The Triple Convergence / 201 Four: The Great Sorting Out / 234 America and the Flat World Five: America and Free Trade / 261 Six: The Untouchables / 276 Seven: The Right Stuff / 301 Eight: The Quiet Crisis / 323 Nine: This Is Not a Test / 360 Developing Countries and the Flat World Ten: The Virgin of Guadalupe / 393 Companies and the Flat World Eleven: How Companies Cope / 425 YOU AND THE FLAT WORLD Twelve: Globalization of the Local / 505 Thirteen: If It¿s Not Happening It Is Because You¿re Not Doing It Fourteen: The Age of Interruption Geopolitics and the Flat World Fifteen: The Unflat World / 457 Sixteen: The Dell Theory of Conflict Prevention / 515 Conclusion: Imagination Seventeen: 11/9 Versus 9/11 / 543 Acknowledgments / 573 Index / 577
Library of Congress Subject Headings for this publication:
Diffusion of innovations.
Globalization -- Economic aspects.
Globalization -- Social aspects.