Table of contents for The law firm associate's guide to personal marketing and selling skills / By Catherine Alman MacDonagh and Beth Marie Cuzzone.

Bibliographic record and links to related information available from the Library of Congress catalog.

Note: Contents data are machine generated based on pre-publication provided by the publisher. Contents may have variations from the printed book or be incomplete or contain other coding.


Counter
TABLE OF CONTENTS
Introduction
Overview
Honing Your Craft
Finding Balance
What Makes a Successful Rainmaker?
Marketing v. Sales
The Marketing Process
The Stages of Personal Selling
Chapter 1: Creating Your Plan
It's About You
The SMART Plan
How to Identify Prospects
Measuring Progress
Sample Business Plan 
Chapter 2: Communicating Your Plan
Your Biography
Professional Photograph: A Must
Your Web Site and Written Materials (and How to Use Them)
Speaking that Gets Results
Preparation
The Speech
Delivery
Chapter 3: Getting to Know Your Target Market--The Power of a Network
People Are Your Greatest Resources
Developing, Cultivating, and Maintaining a Network
Conversation S S Starters and Effective Networking Questions
Networking Tips
Before the Reception/Event
	At the Reception/Event
	Effective Conversations
	Business Cards
	After the Reception/Event
Exit Strategies
Closing Conversations
Listening Is Key
Your Introductory Description-- a.k.a. the "Elevator Pitch"
How to Keep in Touch with Your Network
How to Network Inside and Outside the Firm
Chapter 4: Visibility: Speaking, Events, and Publishing
Speaking 
The Process for Maximizing ROI and Leveraging Opportunities
Before the Event (Approximately One Week Prior)
At the Event
After the Event
Outcome
Publishing
Chapter 5: Before a Meeting
Planning for a Client Meeting
How to Be Prepared for Any Meeting
How to Qualify and Assess
Not All Clients Are Good for Your Health
Chapter 6: At the Meeting
When Meeting with a Prospect or Client
Learning Styles
Personality Types
The Deposition Rule
Chapter 7: Asking for Business and Setting Expectations
Developing Solutions
How to Ask for Business
"Maybe"
"No"
"Yes"
Setting Expectations
Sample Client Expectations Rider
Billing Statements that Communicate Value
Chapter 8: Keeping Your Client and Cross-selling
The Loyalty Factor
Is Your Client Loyal?
Client Service Is the Differentiator
How to Use the End of a Matter as a Sales Opportunity
How to Keep Your Clients
Adding Value
Cross-selling and Client Teams
Chapter 9: Plan (Again)
Qualifying Clients
Planning for Action
Chapter 10: Best Practices in One Minute
Resources

Library of Congress Subject Headings for this publication:

Lawyers -- United States -- Marketing.
Advertising -- Lawyers -- United States.
Practice of law -- United States.